Global Ecommerce Director | Luxury

Global Ecommerce Director | Luxury Lifestyle
London/Hybrid
Salary TBD + great package

This is an insanely exciting role in a British luxury lifestyle brand. Not your standard Ecom Director role, as it is a global strategic role.

Why should you join them?

• Well established brand, very stable, and still evolving and diversifying.
• Working with, managing, and developing an exceptional team.
• Completely strategic role – looking at global strategy from a brand perspective and being able to impact and influence each country.
• Opportunity to work with multiple senior stakeholders globally.
• Challenging position – no 2 days will be the same, plenty of challenges and projects to keep you on your toes! It’s not a role where you’re focused on hitting targets day to day.
• A business that care about diversity, inclusion – both internally and externally (doing some great stuff with this!)
• Absolutely fantastic offices in central London, with a 3 day in working policy.
• An excellent benefits package that will include bonus, equity and more.

The Role

These are very top-level expectations in this role – more detail will be given. It’s important to note that this is not hands on – you will not be trading or managing any particular site day to day. This will be don by the country teams:

• Drive the global ecommerce strategy across all online platforms – .com, pureplay, retailers and other 3PL’s.
• Oversee global onsite customer experience and development roadmap.
• Work closely with the teams to develop online marketing and merchandising strategy globally.
• Work closely with the teams to develop the customer acquisition and retention strategy globally.
• Manage, lead and develop a team across insights, campaign strategy and site experience.

You

This role is for someone with a strong commercial ecommerce background that has also had a global strategic view. Personality is going to be key in this role – calm, kind and fair but firm. You’ll need:

• 15+ years’ experience in a commercial ecommerce role, with a proven track record in delivering significant YOY growth of a DTC brand.
  Experience within luxury is crucial – ideally beauty related.
• Experience working in a global, matrix organization, impacting and influencing key country stakeholders (experience with the market in China would be a huge benefit).
• Proven track record in strategy and planning, budget and P&L management, merchandising and marketing, and vendor selection and management.
• Advanced online customer analytical skills with confidence in working in varied tech stacks, tools and platforms.
• To be incredibly strong at building and developing internal and external relationships.
• Very strong leadership skills.