CSM France

Account Management & Customer Success Jobs

Role: Customer Success Manager

Location: Remote, France

Salary: €35,000-€40,000 base + €15,000-€20,000 bonus

Benefits: Stock Options, Healthcare, Pension, Restaurant Tickets

Join a Market-Leading SaaS Organization!

Are you passionate about building strong customer relationships and driving growth? Our client, a global leader in Marketing SaaS solutions for marketing professionals, is seeking a Customer Success Manager to join their dynamic team.

Trusted by enterprise clients like Disney, Netflix, Uber, and Coca-Cola, this company empowers businesses to optimize their brand communication strategies.

The Role

As a Customer Success Manager for the France market, you’ll manage a portfolio of around 150 accounts, focusing on retention, development, and revenue growth. Key responsibilities include:

  • Building and managing long-term client relationships (C-level to operations).
  • Retaining and developing a strong customer portfolio.
  • Preventing churn while driving upsell and cross-sell opportunities.
  • Monitoring KPIs and achieving monthly retention and sales growth targets.
  • Sending commercial proposals and closing opportunities.
  • Collaborating closely with Sales, Product, and Marketing teams.
  • This is a high-impact role perfect for someone who thrives in a fast-paced, team-oriented environment.

What We’re Looking For

  • 2+ years of experience as a Customer Success Manager in a SaaS environment.
  • Background in the MarTech industry (preferred).
  • Fluent French (essential).
  • Proficiency in tools like Planhat, ChurnZero, or Custify is a plus.
  • A proactive, results-driven mindset with excellent communication skills.

What’s in It for You?

  • Competitive salary of €35,000-€40,000 base + €15,000-€20,000 bonus
  • Generous benefits package: stock options, healthcare, pension, restaurant tickets.
  • The flexibility to work remotely from anywhere in France
  • Opportunity to work with global brands and shape marketing strategies.
  • Demonstrated ability to increase customer satisfaction

*Rates depend on experience and client requirements

Job Information

Job Reference: JO-2504-352797
Salary:
Salary per: annum
Job Duration:
Job Start Date: 16/06/2025
Job Industries: Account Management & Customer Success Jobs
Job Locations: Greater London
Job Types: Permanent

Here are some related jobs

Partner Manager

Senior Partner Manager - Cybersecurity Location: Stoke-on-Trent (Hybrid) Division: Enterprise IT & Cybersecurity Solutions Department: Channel & Partner Management Reports to: Head of Cybersecurity OverviewWe are seeking a highly motivated…

Up to £35000.00 per annum + + £15,000

Account Director

About the RoleA leading IT solutions provider is seeking a results-oriented Account Director with expertise in selling Cisco and/or Microsoft solutions. This role focuses on acquiring new clients, managing existing…

+ Double OTE

Account Manager – Ireland

Job Title: Account Manager Location: Dublin About the Company: This organisation is a leading European enterprise-focused distributor, specialising in the design and delivery of optimised server, storage, and infrastructure solutions…

€50000.00 - €55000.00 per annum + + OTE
×
UK

Upload your CV

Upload your CV to our database.

  • Max. file size: 49 MB.
  • Hidden
  • This field is for validation purposes and should be left unchanged.
CSM France

Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.