Channel Development Manager

Overview

We are seeking a commercially driven and strategically minded Channel Development Manager to lead partner engagement and drive revenue growth across our solutions and services portfolio. This is an external, partner-facing role focused on relationship development, business planning, and sales execution with a strong emphasis on trust, collaboration, and results.

Key Responsibilities

Partner Engagement & Relationship Management

• Develop and nurture strategic relationships with assigned partners.
• Serve as the primary point of contact and trusted advisor to partners.
• Conduct on-site visits to understand partner business needs and objectives.
• Align our solutions with partner goals to unlock new opportunities.

Portfolio Advocacy & Development

• Present a full view of our solutions, services, and operational capabilities.
• Identify and promote new lines of business to existing partners.
• Review partner performance and recommend improvement strategies.
• Tailor offerings with internal teams to meet partner-specific requirements.

Business Development & Growth

• Drive partner commitment to existing and new solutions.
• Address obstacles to partner success and growth.
• Achieve revenue, gross profit, and partner engagement targets.

Strategic Planning & Execution

• Create and implement strategic, partner-specific business plans.
• Conduct monthly/quarterly business reviews with key partners.
• Provide actionable market intelligence and partner insights.

Collaboration & Reporting

• Work closely with internal sales, marketing, technical, and operations teams.
• Provide regular activity and performance reporting to leadership.
• Share success stories and best practices across the team.

Key Performance Indicators

• Revenue and gross profit growth
• Number of partner on-site visits and business reviews (QBRs)
• Adoption of new technologies and solution areas by partners
• Cross-sell and upsell metrics
• Pipeline conversion and value
• Partner satisfaction and engagement

Candidate Profile

You are someone who:

• Is highly motivated and commercially astute
• Excels in building long-term, strategic partner relationships
• Has experience working with technology solutions or service portfolios
• Thrives in a KPI-driven environment and enjoys driving measurable impact

Competencies & Behaviours

• Results-Oriented: You consistently exceed goals and deliver outcomes.
• Strategic Thinking: You plan effectively and execute with purpose.
• Trustworthy: You communicate with honesty and consistency.
• Customer-Centric: You identify and deliver what partners truly need.
• Effective Communicator: You adapt to different audiences and environments.
• Resilient: You maintain positivity and professionalism under pressure.

What’s Offered

• Career development opportunities
• Ongoing training and certifications
• Supportive leadership and regular coaching
• Inclusive and collaborative culture
• Flexibility and tools to succeed

To apply, please send your CV and a brief covering note highlighting your experience with channel sales or partner development.

*Rates depend on experience and client requirements