Finance Systems Application Support Engineer

About the Role

We are seeking a Finance Systems Application Support Engineer to join our team on a permanent basis.

Acting as the key bridge between our Finance function and IT Systems team, you’ll play a central role in supporting, maintaining, and developing finance-related applications-particularly Microsoft Dynamics 365 Finance.

This role combines technical expertise with an understanding of finance processes, enabling you to deliver effective first- and second-line support, build reports and workflows, and contribute to wider IT initiatives where finance system expertise is needed.

If you’re passionate about finance technology and want to drive continuous improvement, this is the opportunity for you.

Application Support & Maintenance

• Provide technical and functional support for Microsoft Dynamics 365 Finance and related finance systems.
• Manage user access, security roles, and permissions.
• Troubleshoot issues and work with vendors on complex cases.
• Maintain up-to-date system documentation.

System Development & Reporting

• Build and maintain reports using Power BI, Power Query, and Excel.
• Develop workflows, templates, and forms in Dynamics 365 Finance.
• Work closely with Finance stakeholders to design, test, and implement system improvements.

Collaboration & Process Improvement

• Act as the primary IT liaison for the Finance team, translating business needs into technical solutions.
• Recommend process enhancements to improve efficiency and reporting.
• Support budgeting and forecasting processes through data modelling and reporting tools.

Training & Knowledge Sharing

• Deliver training and guidance for Finance and IT colleagues.
• Share knowledge and build technical capability within the wider IT team.

Vendor & Project Management

• Coordinate with external providers on escalated system changes.
• Assist in planning and delivering upgrades, patches, and configuration changes.

Essential Skills & Experience

• Strong experience supporting finance-related applications, ideally Microsoft Dynamics 365 Finance or similar ERP.
• Solid understanding of finance processes (AP, AR, GL, budgeting).
• Strong technical skills with Power BI, Power Query, and Excel.
• Ability to configure workflows, security roles, and automation’s.
• Excellent communication skills, comfortable working with technical and finance stakeholders alike.

Desirable Skills & Experience

• Experience with system integration’s and APIs.
• Background in software development or scripting (SQL, Python, JavaScript).
• Exposure to other business applications and willingness to support wider systems.
• Experience in a hybrid IT/Finance role.

Why Join Us?

• Opportunity to shape and improve core finance systems.
• Work at the heart of collaboration between Finance and IT.
• Permanent, stable role with opportunities for professional growth.
• Supportive and forward-looking team environment.

*Rates depend on experience and client requirements