Senior/Lead Digital Transformation Business Analyst

Key Responsibilities:

• Lead business analysis activities across complex digital transformation projects including medication management, finance, HR and care plans
• Conduct in-depth analysis of business processes to enable both quick wins in process optimisations and longer-term transformative changes
• Create end to end customer, staff and supplier journeys and support definition of Target Operating Model
• Develop detailed process maps, data flow diagrams, and system integration models
• Create comprehensive business and functional specifications for all solutions
• Collaborate with IT architects to design and implement innovative digital solutions
• Utilize data analytics and visualisation tools to provide actionable insights
• Apply end-to-end systems thinking approach to ensure all process interactions and integrations can be achieved
• Support change management efforts to ensure successful adoption of new technologies and processes
• Create training plans and documentation as required
• Participate in ITT process and procuring solutions through definition of high and low level requirements
• Create as is, to be and gap analysis for agreed processes
• Support and mentor junior BA team members

Required Skills and Qualifications:

• Bachelor’s degree in Business, Computer Science, or related field
• 7+ years of experience in business analysis, with a focus on digital transformation projects
• Strong technical skills, including proficiency in:
• Microsoft Office Suite (Excel- advanced, PowerPoint, Visio-advanced)
• Microsoft Dynamics 365
• Power BI
• Miro or similar collaboration tools
• Experience with data mapping, system integrations, and IT architecture analysis
• Expertise in process mapping and modeling, including BPMN
• Knowledge of Lean Six Sigma principles and methodologies
• Excellent stakeholder management and communication skills
• Proven ability to lead and mentor junior team members

Preferred Certifications:

• CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) or CCBA (Certification of Competency in Business Analysis)
• CSPO (Certified Scrum Product Owner)
• Lean Six Sigma certification (Green Belt or higher)
• Scrum Master

Additional Requirements:

• Experience working in agile and hybrid environments
• Familiarity with cloud technologies and digital platforms
• Strong analytical and problem-solving skills
• Ability to work effectively in cross-functional teams
• Excellent written and verbal communication skills

*Rates depend on experience and client requirements