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Testing & Quality Assurance Jobs
Service Management Lead – 3-Month Contract
Location: Salford
Duration: 3 Months (Initial Contract)
Day Rate: Competitive
A leading organisation is seeking an experienced Service Management Lead to provide essential support in stabilising service operations and driving risk mitigation. This is a critical contract position for an initial three-month engagement.
Key Responsibilities:
- Lead the Golden Quarter Risk Mitigation Plan and Operational Stability workstreams to ensure service stability.
- Drive risk mitigation and oversee the resolution of approximately 200 critical risk issues.
- Provide operational oversight for BAU Service Management, including Incident and Change Management.
- Support Head Office Service Management across all key activities.
Key Requirements:
- Strong experience as a Service Management Lead or similar role.
- Expertise in ITIL & IT Service Management (ITSM) frameworks.
- Proven ability to manage Incident and Change Management processes.
- Strong stakeholder management and communication skills.
- Ability to work within a fast-paced, high-risk environment.
This contract offers an opportunity to make a meaningful impact within a complex service environment.
To apply, please submit your CV or contact Liam O’Connell at loconnell@welovesalt.com for further details.
*Rates depend on experience and client requirements
Job Information
Job Reference: JO-2504-351501
Salary:
Salary per: annum
Job Duration:
Job Start Date: 14/04/2025
Job Industries: Testing & Quality Assurance Jobs
Job Locations: Europe
Job Types: Contract