Change Control Manager

About the Role:

We are seeking an experienced Change Control Manager to lead the change management efforts for the GES 4.0 Smart Venues project-a strategic initiative focused on implementing technology-enhanced learning environments across selected venues. This role plays a critical part in ensuring the smooth adoption of smart classroom technologies, bridging expectation gaps between academic staff, students, and technical teams, and delivering clear, inclusive communication and training strategies.

This role is ideally suited to someone who understands both the cultural dynamics of academia and the operational complexities of tech-led implementations.

Key Responsibilities:

👥 Stakeholder Engagement

• Identify, assess, and document expectations, concerns, and potential resistance among academic, student, and technical communities.

• Act as the liaison between stakeholder groups and project leadership to ensure feedback informs change strategies.

🛠 Change Planning & Control

• Design and implement a structured change control plan aligned with a waterfall project delivery framework.

• Manage formal change request workflows including evaluation, approval, tracking, and implementation processes.

• Maintain a detailed and auditable change log to ensure transparency and accountability.

📊 Gap Analysis

• Conduct readiness and expectation assessments to uncover misalignments across stakeholder groups.

• Recommend tailored interventions to bridge gaps and enhance user alignment with project goals.

📚 Training & Capacity Building

• Partner with faculties and technical leads to develop targeted training programs.

• Roll out readiness initiatives and support the development of user documentation and procedural guides.

🗣 Communication & Reporting

• Create engaging change communications such as FAQs, newsletters, updates, and stakeholder briefings.

• Deliver structured reports to the Project Manager and Sponsor, highlighting adoption rates, concerns, and progress metrics.

⚠️ Risk & Issue Management

• Proactively monitor for resistance and adoption-related risks.

• Design and implement mitigation plans to manage disruptions and enhance engagement.

Minimum Requirements:

• Bachelor’s degree in Change Management, ICT, Educational Technology, Project Management, or a related discipline.

• At least 5 years’ experience managing change initiatives within large-scale, technology-driven projects.

• Deep familiarity with academic institutions and higher education culture is highly preferred.

• Experience working with smart learning technologies, digital education platforms, or 4IR tools.

• Bachelor’s degree in Project Management, Educational Technology, ICT, Change Management, or a related field

• Proven experience facilitating stakeholder workshops, focus groups, and training sessions

• Strong understanding of change management methodologies (e.g., ADKAR, Prosci, Kotter)

• Familiarity with smart classrooms, digital learning platforms, or 4IR technologies

• Deep understanding of the South African higher education regulatory environment (e.g., DHET, SAQA, CHE)

• Exceptional interpersonal and communication skills

• Certification in Change Management (e.g., Prosci, APMG)

Ideal Candidate Will Also Have:

• Experience in academic or educational technology projects

• Strong analytical and problem-solving abilities

• Ability to communicate technical information in accessible language

• Confidence working with diverse stakeholder groups and managing competing priorities

Why Join Us?

This is your opportunity to be at the forefront of educational transformation in South Africa. You’ll help bridge the gap between technology and pedagogy, supporting the evolution of learning environments while ensuring that people remain at the heart of the change.

Apply now to be part of a visionary team reshaping the future of academic delivery.

Salt is acting as an Employment Business in relation to this vacancy.