Interaction Designer – Public Sector

INTERACTION DESIGNER – PUBLIC SECTOR / GOVERMENT

MANCHESTER / SHEFFIELD

This position requires working closely with the stakeholders and develop wireframes and prototypes around customer needs for government domain. Strong communication skills. Understand product specifications and user psychology. Conduct concept and usability testing and gather feedback. Create personas through user research and data. Define the right interaction model and evaluate its success using GDS guidelines and pattern library. Find creative ways to solve UX problems eg. usability findability. Work with UI designers to implement attractive designs Communicate design ideas and prototypes to developers Keep abreast of competitor products and industry trend. Knowledge of GDS assessment.

RESPONSIBILITES:

• Understand user needs and track interactions across departmental and organisational boundaries
• Requirement gathering and interview with stakeholders
• Low-fi/hi fi Wireframes creation using GDS pattern library
• Presentating work in GDS assessments

SKILLS:

• Design accessible services across channels, devices, browsers, and platforms that deliver real value for our users.
• Understand user needs and track interactions across departmental and organisational boundaries
• Collaborate on designs within a multidisciplinary team
• Work with user researchers, business analysts, subject matter experts, and developers to turn concepts into user-centred services
• Create and rapidly iterate low and high-fidelity prototypes to test and communicate ideas, using the GOV.UK prototype kit
• Ensure that the design of both staff and public-facing services are consistent, both internally and with the rest of GOV.UK
• Welcome constructive criticism and be able to constructively review the work of others
• Contribute to design community within DfE and across government
• Collaborate with designers across government to identify and design scalable, cross-government design patterns and standards
• Have an understanding of interaction and user interface design
• Industry or government experience in designing user-centred, accessible, responsive user interfaces
• Be confident in designing at low and high fidelity, for different screen sizes
• Have a range of experience of prototyping interactions
• An ability to talk about, and advocate for, user-centered design in a way that other people understand
• Understands the importance of working with research and business analysis to inform design decisions
• Have an ability to work autonomously
• Have experience of working collaboratively in a dynamic environment
• Have experience in removing complexity from services and solving problems
• Can identify and understand constraints and can communicate these and work within them.
• Be able to manage stakeholder expectations and facilitate difficult discussions with a wide range of stakeholders
• Have experience of coding interactive prototypes using HTML, CSS and JavaScript

Nice to have:

• Knowledge of Heroku, Sketch, Figma

If the role sounds of interest and you have experience working in the Public Sector / Goverment industries – please apply with your CV and we will be in touch!