UX Researcher

UX Researcher

London

*** We are seeking UX Researchers who want to work on a range of interesting research projects for a huge multinational organisation***

What we’re looking for:

• Passion for understanding people and their needs
• Skill in choosing user research methods to elicit insights (both qualitative and quantitative)
• Skill in communicating the value of user research to stakeholders
• Skill in communicating insights to stakeholders through a variety of methods
• Exceptional organisation and coordination skills
• Experience using remote moderated and unmoderated research tools
• Experience executing user research processes independently

Preferable:

• Msc or Bsc in Human-Computer Interaction, Ergonomics or Psychology
• Experience in managing user research projects across multiple brands and/or products
• Experience in research for B2C, B2B and internal products & services
• Knowledge of service design
• Knowledge of user experience design

Responsibilities:

• Manage user research projects from start to finish
• Support Product Designers and Product teams with qualitative design research
• Support customer experience strategy and service design initiatives with user research
• Produce quantitative benchmarks of ecommerce user experiences
• Present insight to stakeholders about our customer experience
• Supporting business stakeholders with user research for new propositions

Experience:

• A minimum of 2 years experience in User Research

If you want to be considered for this awesome role, click apply or get in touch directly at:

acummings@welovesalt.com

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