Professional Services Technical Analyst – Contract

Salt is working with one of the world’s biggest computer software companies, who are seeking a German and English speaking Freelance Professional Services – Technical Analyst to work with global customers within the digital media consulting team for the EMEA region.

The team are responsible for implementing API’s to customers, and you will work primarily in the pre-sale space to collaborate potential customers to understand their business issues, ideate workflows, and design solutions.

Your role is pivotal in ensuring a smooth transition from pre-sale to post-sale, facilitating exceptional customer experiences.

• 12-month, immediate start contract
• £600 per day, inside IR35
• Hybrid working in London

You will:

— Work within the Professional Services team in the pre-sales environment, assisting sales in positioning professional services

— Demonstrate experience of the products, understand their uses, limitations, and master their SDKs

— Collaborate with customers and peers to develop functional and technical requirements, construct implementation strategies, and ensure solution quality and value realisation

— Align with the customer’s technical team, serving as an expert consultant on technical aspects, including APIs and integration projects

— Establish clear pathways for adoption and utilisation of purchased API and customer model entitlements by each customer

— Devise illustrative delivery plans and propose release roadmaps for integrating API’s and custom models into campaigns

You will need:

— A minimum of 5 years of experience in a technical role working with APIs in an enterprise organisation

— Exceptional problem-solving skills and an inquisitive mindset

— Comfortable leading discovery sessions and estimating efforts with defined scopes, with strong presentation and stakeholder management skills

— Ability to understand and develop automation workflows using tools such as MS Power Automate

— Proficiency in English and German, with the ability to professional deliver responsibilities in both languages