Loyalty Marketing Manager

If you’re passionate about loyalty programs and using data-driven insights to enhance customer experience – this is the role for you! Salt is collaborating with one of our biggest Travel Clients as they seek to hire a Loyalty Marketing Manager to join their Engagement and Loyalty Team on an ASAP starting, 10 Month contract freelance role.

Based in London on a 2 day hybrid basis, this full time role will work within a highly collaborative and open team who are responsible for driving the performance of their loyalty program. This opportunity will directly support on the roll out of a new brand, so the ideal candidate they’re looking for will be a strong, strategic thinker who can partner with cross-functional teams to shape their future.

What You’ll Do:

• Work closely with Product & Tech teams to problem-solve, ensure seamless execution, and document issue resolutions.
• Develop and prioritise business models & strategic initiatives, ensuring they align with commercial and customer needs.
• Define and communicate clear business requirements to stakeholders.
• Drive the end-to-end delivery of key roadmap initiatives, going beyond MVP to create real impact.
• Support the successful rollout of a new brand into their loyalty ecosystem.
• Partner with legal teams to ensure compliance and risk management.

Skills Needed:

• Experience in loyalty programs and/or technology companies.
• Strong business acumen, with a background in marketing strategy, analytics, or commercial modelling.
• A traveller-first mindset, with the ability to use insights to drive customer engagement.
• Ability to work cross-functionally, influence stakeholders, and navigate complex challenges.
• A self-starter with a high-energy, innovative approach.

*Rates depend on experience and client requirements