VP Renewals

The Company

A growing technology business at the forefront of innovation, this SaaS vendor is currently expanding rapidly across Europe. With a highly respected leadership team, their pioneering enterprise technology is used by an ever-expanding list of global customers. This organisation offers a fast-paced start-up working environment with excellent opportunities for personal development and career progression.

The Role

Having undergone significant growth in their global customer base, this is a newly created opportunity for a SaaS Renewals Leader to join the team. Responsible for an international team across multiple locations, the VP Renewals will partner with sales and customer success to drive renewals and retention across a large number of customers. Key responsibilities will include:

• Lead, coach and develop a team of Renewal Managers to secure renewals and close up-sell opportunities within multiple regions
• Play a strategic role in driving successful renewals with both customers and partners in partnership with Sales and Customer Success
• Oversee the renewal strategy and operations, owning and resolving service delivery, support or account issues impacting the renewal
• Forecasting and delivering against substantial retention targets to achieve the assigned booking targets
• Develop and grow a new renewals function within the business: lead improvements in tools and processes

About You

The VP Renewals will most likely bring the following skills and experience:

• Previous experience in a management or leadership capacity focused on renewals, customer success, sales, account management or equivalent customer facing roles
• Comfort negotiating complex SaaS agreements; at ease speaking with executives at enterprise customers
• Demonstrated quota-carrying experience in SaaS with direct responsibility for consistently achieving a team’s revenue targets
• Shows technical aptitude for enterprise software solutions combined with excellent business acumen and experience in contracts and pricing
• An effective team-player: you can implement new ideas and gain buy-in from your colleagues across the business
• Energetic and highly-motivated personality with a strong desire to work in a dynamic tech start-up environment

This job ad was posted by Salt.