People Officer

Role Overview:

We are seeking a People Officer to deliver core HR and payroll processes with accuracy and efficiency, ensuring a high standard of service across the business. Acting as the first point of contact for people and payroll queries across the UK & Ireland, you will also support employee benefits, HR reporting, and key employee lifecycle processes.

Key Responsibilities:

HR Responsibilities:

• Provide first-line HR support and guidance to managers and employees.
• Support employee relations activities, including disciplinary, grievance, absence, and performance management.
• Assist with developing and implementing HR policies aligned with business strategy.
• Manage onboarding, probation, changes to terms, and offboarding processes.
• Maintain accurate and up-to-date personnel records in compliance with GDPR.
• Support broader HR initiatives such as learning and development and engagement surveys.
• Stay informed on changes to employment law and HR best practices.
• Produce timely and accurate HR reports.
• Support ad-hoc HR projects.

Payroll Responsibilities:

• Process monthly payroll for the UK & Ireland accurately and efficiently.
• Liaise with finance teams and external payroll providers to submit data and resolve queries.
• Manage payroll changes including starters, leavers, salary adjustments, and statutory payments.
• Ensure compliance with HMRC regulations and pension auto-enrolments.
• Maintain accurate payroll records for finance and audit purposes.
• Support year-end payroll processes (e.g., P60s, P11Ds).
• Calculate holiday entitlements for part-time employees.
• Administer and maintain employee benefits.
• Manage Maternity, Paternity, Shared Parental, and Adoption leave processes.

Skills & Experience:

• Strong background in payroll administration.
• Experience in HR administration or advisory roles.
• Proficient in Excel.
• CIPP or CIPD qualification (or working towards) is desirable.

Key Competencies:

• Results-driven and process-focused.
• Strong attention to detail with excellent organisational skills.
• Able to manage ambiguity and work independently and collaboratively.
• Customer-focused with a proactive and positive approach.

Mindsets and Behaviours:

• Positive, professional, and resilient.
• Personable and organised.

Reporting Line:

Reports to the People Lead.

*Rates depend on experience and client requirements