Microsoft Infrastructure Specialist

The IT Infrastructure Specialists will be working alongside the infrastructure team supporting the existing infrastructure, optimising the existing solutions and processes; and supporting and developing cyber capabilities.

They will also work with the other IT teams, such as Service Desk, WebOps and the project delivery teams to ensure close alignment and engagement in implementing major developments and enhancements within the existing IT infrastructure.

The key responsibilities and deliverables

• Helping ensure infrastructure services are integrated, delivered, and operating as required.
• Reviewing the systems designs of others to ensure selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.
• Understand information security and designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats as a core part of the solutions and services.
• Working with and supporting third parties in providing infrastructure services
• Maintaining dependable IT infrastructure and networking that is always available.
• Troubleshooting problems by running diagnostics, prioritising, and assessing the impact of issues, and documenting problems and resolutions.
• Working independently, having a high level of discipline to manage and take ownership of technical issues.
• Being able to analyse complex technical problems and advise appropriate solutions, given sometimes conflicting requirements.
• Being able to communicate highly complex technical issues and risks to non-technical business stakeholders external to the team, both verbally and in writing.
• Working with the Infrastructure team to build the security of new and existing infrastructure to protect information from unauthorised access, disclosure, disruption, modification, or destruction.
• Providing technical expertise and input into policies, guidance, and governance forums
• Contributing to problem solving discussions at cross-department technical and enterprise architecture forums, identifying best-fit solutions
• Supporting development and implementation of business continuity planning, disaster recovery management, risk assessment and mitigation to cyber, data and security threats.
• Having a good understanding of cyber security landscape, horizon scanning and proactive education of latest developments.

Essential skills and experience required

• Microsoft Certified
• Significant and demonstrable expertise with PowerShell and scripting.
• Significant expertise and knowledge of Windows Server and Microsoft Active Directory platform.
• In-depth working knowledge of Microsoft platforms with a focus on Intune, Microsoft Exchange Online, Office 365 support technologies, and Azure Active Directory.
• Strong experience configuring anti-malware, intrusion detection, firewalls and vulnerability scanning systems and network security.
• Extensive experience and working knowledge with Microsoft Azure Infrastructure as a Service platform and hybrid infrastructure; including planning, configuration, optimisation and deployment
• Extensive experience of patching, monitoring and infrastructure change management of business continuity.
• Experience with SQL Server and always on availability groups.
• Experience configuring office telecommunications
• Strong and demonstrable VMWare vSphere skills with a proven track record working with a large, complex infrastructure environment
• Microsoft Azure certification

*Rates depend on experience and client requirements