IT Vendor Management Lead Job in West Midlands | Salt Recruitment UK

Salt Recruitment is looking for an IT Vendor Management Lead for a public sector client in the transport industry who will be responsible for aligning vendor performance objectives and relationship management activities with business and commercial objectives and sourcing strategies.

Rate: £500 – £550 Inside IR35

Duration: Till end of year with likely extension

Location: Birmingham office x 2 a week

To be considered for this position you must have a construction or public sector background.

Accountabilities

• Lead management of vendors to ensure alignment of vendor performance objectives and relationship management activities with business and commercial objectives and sourcing strategies
• Lead the management of vendors to meet key performance indicators and agreed targets
• Manage operational performance of external partners, engaging with professionals in other related disciplines (e.g. procurement specialists, contract managers, legal) as appropriate, ensuring the optimal performance of suppliers.
• Manage strategic relationships between vendors and ensure potential disputes or conflicts are raised and resolved.
• Facilitate design thinking workshops, working with vendors and relevant stakeholders to co-create innovative capabilities and solutions across the integrated supply chain
• Manage operational reviews of vendor performance, developing KPIs to monitor, challenge and identify opportunities for continuous improvement.
• Develop and implement a consistent approach to vendor onboarding, service delivery, service improvement.
• Lead cost optimisation efforts, working with stakeholders to reduce costs arising from service issues

Required skills

• Continual service improvement. Ability to analyse current processes, identify and implement opportunities to optimise processes, and lead and develop a team of experts to deliver service improvements.
• Stakeholder Management. Ability to build and manage strong relationships, as well as influence internal and external stakeholders
• Conflict resolution. Ability to network and negotiate with suppliers and other stakeholders, to resolve conflicts
• Service reporting. Ability to effectively use data analytics to showcase business performance.
• Policy Advice. Ability to define policies, providing guidance to others on working in the strategic context.
• Innovation. Ability to drive an innovative culture, working with vendors to co-create value across the integrated supply chain
• Measurement. Ability to measure vendor performance and align to with business and commercial objectives and sourcing strategies

Knowledge:

• Knowledge of policy, legislative, regulatory and operational constraints, adapting technology where needed.
• Knowledge of procurement frameworks, issues, risks, governance, compliance, and assurance.
• Knowledge of vendor performance measurement frameworks and processes