Women in Tech: Mei Reyes-Tsai on innovation, and visibility

Mei Reyes-Tsai, General Manager of Technology and Delivery at TTC Global, discusses translating complex ideas into scalable solutions and encouraging and supporting women in the tech industry.

Customer relationship marketing Nicola Mather on building connections

Nicola Mather, CRM Director at Experian, shares her journey from leading global CRM projects at PayPal and Skype to building a data-driven CRM function from scratch.

Is social media dead? Emily Knox weighs in

Emily Knox, Head of Organic Social at Immediate Media, shares her take on the shifting landscape of social platforms, the myth of “dead” organic reach, and where brands should focus their energy next.

Building high-impact CRM strategies with Clara Toombs

CRM expert Clara Toombs shares her journey and insights on strategy, AI, personalisation, and what it takes to build customer loyalty in today’s digital world.