Salt Global Privacy Policy

Last Updated: 17.09.2025

Security notice: Be Aware of Fraudsters and Scammers Targeting Job Seekers

While we take every measure to protect your personal information, we also urge you to stay vigilant against fraud and scams during the recruitment process. Fraudsters may impersonate recruiters, request payments in exchange for job opportunities, or attempt to collect personal details for malicious purposes. Read more

1. Purpose and Scope

This Global Privacy Policy (“Policy”) applies to the group of companies that are ultimately owned by or associated with Salt Solutions Group Limited (company no. 06912468) of 9 Wooton Street, London SE1 8TG United Kingdom trading under the Salt brand (“Salt”).

The protection of your data is important to us.

At Salt, we prioritise your privacy and are committed to ensuring that your personal information is handled with care and security. This Global Privacy Policy outlines how we collect, use, record, protect, and share your personal data as part of our offerings.

References in this policy to “we”, “us” or “our” are references to Salt.

This Privacy Policy applies to all personal information we collect from candidates, clients, and visitors to our website, as well as through recruitment processes, interactions, and services we provide. It governs the handling of personal data submitted through our website, email communications, job applications, interviews, and other staffing-related services.

What we do

Salt offers tailored talent solutions across digital teams and roles in Marketing, Creative, Technology, Sales, and across Business Operations. Operating in 22 locations across five continents, we provide:

• Recruitment Services: Permanent, contract, and interim placements across our key industries and geographies.
• Project Services: Consulting and project-based support to help clients execute workforce initiatives and complex talent projects.
• Offshore & Nearshoring: Flexible resourcing solutions leveraging global talent pools to optimise cost and capability.
• Workforce Strategy & Talent Solutions: Advisory services focused on workforce planning, talent development, and future-proofing organisations.

How this Policy could apply to you

Salt operates globally through affiliated entities and works with clients to deliver the best solutions. This Policy covers how Salt processes your data when we act as the data controller – that is, when we decide how and why your data is used for our business purposes.

Sometimes, Salt acts as a data processor on behalf of clients. In those cases, we handle your personal data according to our clients’ instructions and their policies. We recommend reviewing your client’s privacy policy if you want to understand how your data is managed in these situations.

• Salt acts as a controller when processing your data for Recruitment, Project, and Advisory Services. If we share your data with clients during recruitment, they may also be controllers and may ask for additional information.
• If Salt directly engages you for a temporary assignment, we are the data controller.

If you’re unsure who controls your data, please contact us using the details in this policy.

What information do we collect?

Personal data refers to any details that can directly or indirectly identify you, though definitions may differ across countries. What information Salt gathers varies based on your engagement with us, our clients, and other channels.

We strictly collect only the personal information we are authorised to handle, which could include, but isn’t limited to:

Sensitive Personal Data

During recruitment or service delivery, we may collect sensitive or special category personal data, such as health, ethnicity, or criminal records, only when legally permitted or with your explicit consent.

How We Use Your Information

We use your personal data – including identifiers, education, feedback, and social media info to:

• Provide recruitment and talent related services to candidates and clients.
• Tailor content and resources to your preferences.
• Respond to your inquiries.
• Improve and develop our website and systems.
• Present content effectively on your devices.
• Enable your participation in interactive website features.
• Comply with legal obligations.
• Build and maintain business relationships.
• Investigate incidents or comply with official investigations.
• Inform you about relevant services, events, or newsletters.
• Conduct analytical research on our candidate and client base.
• Transfer data to third parties as described in our Sharing and Disclosure policy.

Use of AI

You acknowledge that the websites, tools and software may utilise artificial intelligence (“AI”) technologies to improve user experience, provide personalised content, and enhance the functionality of the Website or our services. By using our website or services, you consent to the collection and processing of data by AI technologies for the purposes outlined in this Privacy Policy.

Sharing and Disclosure of Personal Information

We do not sell personal information. However, we may share it under the following circumstances, always in accordance with applicable local laws:

• With clients: Candidate information may be shared with clients for potential job placement.
• Within the Salt Group: Personal data may be shared with other companies within the Salt brand globally.
• With service providers: Including IT vendors, email platforms, job board providers, background check agencies, and other operational support partners under confidentiality agreements.
• With recruitment partners: This includes other recruitment firms or intermediaries involved in the hiring process.
• With referees and former employers: For verification and reference purposes.
• With government and regulatory authorities: Such as tax or social security bodies, when legally required.
• With consent: To any other party where you have explicitly consented to the disclosure.
• In business transfers: In the event of a merger, acquisition, or sale of part of our business, data may be shared with or transferred to new owners, under the terms of this Policy.

Legal basis for processing personal data

If you are in a jurisdiction that requires a legal justification for processing personal data, such as the EEA or UK, Salt must identify a valid legal ground under local data protection laws when acting as a data controller. The specific basis we rely on depends on the type of personal data and the reason it is being processed.

In most cases, Salt processes your information under one of the following grounds:

Call Recording & Communication Monitoring

To deliver high-quality recruitment services, Salt may monitor, record, and retain communications across the following channels:

• Phone calls (inbound and outbound)
• SMS
• Email
• Voicemail
• Online chat
• Other digital communications via our platforms

These may be recorded for:

• Training & Development – to improve service delivery
• Quality Assurance – to ensure accuracy and satisfaction
• Compliance & Risk – to meet legal and regulatory obligations
• Dispute Resolution – to clarify misunderstandings if they arise

All communications are handled securely in line with data protection laws and Salt’s internal protocols. If you do not wish to be recorded, inform your Salt contact at the start of the interaction, though opting out may limit certain services.

3CX Messaging Terms & Conditions

In some regions, Salt uses the 3CX communication platform to contact candidates and clients via voice, SMS, and other messaging formats. If you are in a location where 3CX is used, by interacting with us through this platform, you may receive messages such as:

• Interview and scheduling updates
• Availability checks
• Job opportunities
• Application follow-ups
• Account and service notifications

Message Terms (where applicable):

• Message frequency may vary depending on your engagement
• Standard message and data rates may apply
• To opt out, reply “STOP” or contact your Salt representative
• For help, reply “HELP” or email privacy@welovesalt.com

By engaging with Salt via 3CX (where used), you acknowledge and accept these terms.

Retention of Data

We retain data only as long as necessary for the purposes outlined in this policy or as required by law. We securely delete your personal data when it’s no longer needed, based on its nature, sensitivity, risk, purpose, alternatives, and legal obligations.

For candidates, we consider our relationship with you as long-term, aimed at supporting your career across multiple roles and assignments. As such, we may retain your data beyond a single placement if we reasonably expect continued engagement with you.

Data Security

Salt implements industry-standard measures to protect your personal information from unauthorised access, alteration, or destruction. These include secure servers, encryption, and access controls.

Your Rights

Depending on your location and local laws, you may have rights over your personal data. These can include:

• Access – Request a copy of your personal data.
• Correction – Update or correct inaccurate data.
• Erasure – Ask us to delete your data, where legally allowed.
• Restriction – Request we limit how we use your data.
• Portability – Receive your data in a portable format.
• Objection – Object to certain processing, including for marketing.
• Withdraw Consent – Where processing is based on consent, withdraw it at any time.
• Automated Decisions – Ask not to be subject to decisions made solely by automated means.
• Complain – File a complaint with your local data protection authority.

Please contact us at privacy@welovesalt.com to exercise these rights. You can also manage your account, update your preferences, or request deletion via our Preference Centre for candidate, marketing, and business preferences. We may retain some data for legal or business reasons.

Marketing Preferences

You can opt out of our marketing emails at any time by using the unsubscribe link or contacting us. It may take a short time to process your request, and you may still receive service-related messages relevant to your relationship with us.

Changes to This Privacy Policy

Salt may update this Privacy Policy periodically. Any updates will be posted on our website with the new effective date. Please review it regularly.

You have certain legal rights with respect to the Personal Information that you provide and/or which we obtain about you, depending on the state/country where you reside.  Where applicable, your rights include, among others:

• Right to be informed about the collection or disclosure of your Personal Information
• Right to access and obtain a copy of your Personal Information
• Right to delete your Personal Information
• Right to opt out of the “sale” or “sharing” of Personal Information

You can opt out of the use of cookies on our website by using your browser

International Data Transfers

As a global organisation, we store and process your personal data in the countries where Salt, its group companies, or service providers operate. This includes transfers to countries like the UK, US, and others that may have different data protection laws.

UK and EEA Personal Data

We may transfer personal data originating from the UK or EEA to locations outside these regions in order to provide our recruitment services and meet legal obligations. Where such transfers occur, and the destination country does not benefit from an adequacy decision, we seek to apply appropriate safeguards, which may include Standard Contractual Clauses (SCCs) approved by the European Commission and/or the UK International Data Transfer Addendum. In some cases, additional measures may also be considered depending on the circumstances. Further details can be provided upon request.

Non-UK and Non-EEA Personal Data

Personal data collected outside the UK or EEA may be transferred internationally within the Salt group, to potential employers, service providers, or authorities to fulfil our services and comply with laws. All such transfers comply with applicable data protection laws and use appropriate safeguards.

Contact Us:
Email: privacy@welovesalt.com

By using our services, you acknowledge and agree to the terms of this Privacy Policy.

Country-specific information 

This section applies if you are located in any of the following countries listed and provides you with supplemental information to this Policy.