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Customer Data Analyst – Digital Shop Team!
Analytics
CUSTOMER DATA ANALYST
BRAND NEW DIGITAL TEAM FOR LEADING RETAILER!
Salary: 70k Euros
Location: Remote, with 1 day in office EITHER at their Berlin office OR offices in Heinsberg, NRW
Join this well known Retailer in a brand new team as their SME Customer Data Analyst.
As part of a new Digital Shop team, built by their leading digital consultancy partner, you will by an integral part of a team designed to help transform and grow the company’s digital positioning in the retail market.
You will be employed directly by the end client, but will work in collaboration with their digital consultancy partner to help drive improved decisioning around the customer, improving customer Life Time Value and engagement, through delivering actionable insights.
Leveraging strong statistical skills to understand customer’s experience across the ecommerce channel for the business, you will be integral in identifying improvements, opportunities for optimization and improved customer experience.
You will need to be proactive, a self-starter, someone who is passionate about owning the customer data piece for ecommerce in order to engage and delight multiple stakeholders, across multiple business units.
Skills and experience required:
· Bachelor’s degree in Economics, Mathematics, Statistics or a related field
· At least 5 years of experience in the field of customer analytics, preferably in e-commerce or in a digital environment
· A self-starter with a solutions focused approach to work, able to identify opportunities within the company for analytical projects, trends and improvements around the digital customer journey
· Strong skills in SQL and data visualization tools required such as Tableau, Power BI
· Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams
· Strong analytical and problem-solving skills with the ability to transform data into actionable insights
· Knowledge of e-commerce platforms, data architectures and customer journey mappings is a strong advantage
· Good knowledge of German and English
Job Information
Job Reference: JO-2306-335032
Salary: €60000.00 - €70000.00 per annum
Salary per: annum
Job Duration:
Job Start Date: asap
Job Industries: Analytics
Job Locations: Europe
Job Types: Permanent
Job Skills: analyse, ANALYSIS, Analyst, Berlin, CRM, Customer Experience, Customer Insight, Customer Journey, Data, Digital, E-Commerce, Ecommerce, german, Germany, Heinsberg, Looker, LTV, model, online, powerbi, Python, R, Remote, Retail, SQL, Tableau, Web