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Lead Product & Customer Insight Analyst
Music Tech Start-Up
Salary: £70k – £85k
Location: London / Hybrid
WHAT an opportunity – not just for music fans alike, but for ambitious Analysts looking for a unique challenge to own and develop this company’s FIRST analytics function.
My client are a music app based tech start-up, founded by a revered piano player and jazz musician!
You will be ‘first boots on the ground’ in terms of data and analytics across multiple areas including product, customer, marketing and BI.
This role requires someone who can wear many hats, take pro-active approach to identifying analytical needs across the business, a commercial approach in thinking, as well as the ability to always put the ‘customer first’. You have the chance to move from a ‘worker’ role into a ‘leader’ role!
You will shape and define the organisation’s data foundations, ensuring regular reporting and insights are delivered via beautiful and engaging dashboards, as well as conducting ad hoc deep dive analytical projects around the customer. You will also measure digital product performance, supporting the Product Manager to continuously optimise and develop their core digital products.
So we do need someone with a blended and hybrid background in analytics, who can apply a range of techniques and methodologies for a wide range of stakeholders. Naturally, you will need exceptional organisation and prioritisation skills in order to navigate multiple projects as well as manage expectations around delivery.
Technically you can employ many tools and technologies which you deem fit for purpose, but strong skills in SQL is essential to begin with, and you may be able to employ more advanced techniques using tools such as R or Python as you go. And, given they are at the beginning of their data journey, some of the consumer data will require some cleansing and some work, so you’ll need to be able to assess the data sets, prioritise analytical projects and build a data roadmap for the business.
You will need to be comfortable and skilled in navigating multiple stakeholders, all of which will be going on different journeys, and will have varying levels of needs and wants. And for the right person the opportunity for growth and ownership in this role is HUGE. There are plans to scale this
team, with this person being the lead on that – if they so wish!
Experience required:
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