Escalations Quality Specialist

Salt Talent Search is looking for Escalations Quality Specialist with Trust and Safety Background.

This is a 12 month contract role with a well know Tech client

Job Responsibilities

• Content Strategy & Evaluation: Develop and implement content guidelines and strategies for AI model evaluation, ensuring accuracy, consistency, and scalability.
• Project Management: Facilitate day-to-day execution of workstreams, managing project timelines and deliverables at the operational level.
• Process Development: Design lightweight, repeatable workflows and content templates that enable the team to move fast and iterate quickly in a dynamic environment.
• Data Analysis: Analyze complex datasets to extract actionable insights and trends. Produce clear, compelling reports that inform partners and stakeholders.
• Collaboration: Partner with content and product teams to improve user experience and drive cross-functional initiatives

What Will You Need:

• Critical thinker with the ability to translate data findings into concise, actionable reports. Strong command of grammar, style, and tone.
• Hands-on experience developing and evaluating system prompts for AI models.
• Familiarity with social media platforms, content discovery tools, and content strategy in the context of AI development.
• Proven track record managing teams and complex workflows with operational expertise.
• Creative self-starter with a strong work ethic and ability to work autonomously.
• Proficiency in Google Sheets and basic data analysis techniques.

Please reach out to vramaswamy@welovesalt.com for more details. ( CEI No: R1763696 | License No: 07C3147 )

Salt is acting as an Employment Business in relation to this vacancy.