IT Technician

The client is seeking an experienced IT professional who is driven by purpose and motivated to use their skills for something bigger than day-to-day technical support. They are looking for an IT Technician who brings curiosity, resilience, and a genuine heart for service – someone who thrives on problem-solving and wants their work to contribute to lasting, meaningful impact.

In this role, the successful candidate will join a team of architects, engineers, and technical specialists who use design and innovation to uplift communities across Africa and beyond. This is an environment where technology becomes a conduit for hope. Every system supported, every issue resolved, and every solution delivered plays a role in enabling life-changing projects – schools, medical facilities, water systems, and more. Here, the IT Technician’s work becomes part of something deeply transformative.

What You’ll Bring

• 5+ years of hands-on experience as an IT Technician

• Strong organisational skills and the initiative to manage tasks proactively

• Experience with Dell hardware

• Familiarity with CAD tools such as AutoCAD or Revit (or willingness to support them)

• Solid knowledge of Windows OS, Office 365, Azure, Entra, Intune, and Linux OS

• Understanding of network management

• Experience working with Synology NAS environments

What You’ll Do

• Providing first-line technical support for the entire office

• Setting up and maintaining Dell laptops, printers, and peripheral equipment

• Supporting engineering teams who use CAD software

• Assisting staff in partner offices across Africa and the Middle East through remote technical support

• Managing user accounts, software installations, device setups, and IT configurations

• Keeping accurate documentation of IT assets, software licenses, and service logs

• Collaborating on upgrades, improvements, and internal IT projects

• Maintaining excellent record-keeping and general IT administration

Salt is acting as an Employment Agency in relation to this vacancy.