Senior Copywriter

Salt are working with a marketplace specifically for workplaces, giving their customers the ability to work from wherever they want, whenever they want.

The role:

This a new role and it is pivotal in shaping their TOV and leading the team across their Digital platforms. You will be writing a mix of UX and traditional copywriting across two main areas; UX Copy and their Help & Support.

Responsibilities:

• Lead the team and have an overarching view on their work, editing and guiding where needed.
• Hands on Copywriting across the website and Help & Support – Experiential copy, Editing content, instructional copy, hints, and tips etc.
• Work closely with the CMO & CPO to agree high level guidelines.
• Owning the Help & Support section.
• Help the wider team with search and filters and collaborate across content design for checkout & so on.
• Work closely with the design team across their websites.
• Be able to drafts screens and answer questions by default.
• Handling the tone of voice for the entire organisation.

Requirements:

• 6+ years’ experience in Copywriting (both UX & traditional)
• Experience working within a similar role.
• Really good expertise in Salesforce and Help & Support.
• Ideally you will have experience within a large E-com organisation.
• An exceptional copywriter who is happy to dive straight in and get their hands dirty.
• Comfortable dealing with senior stakeholders within the business, including C-suite level.
• Experience leading a team.
• Confident working across complex topics/ products.
• Able to face challenges with a positive mindset.
• Previous experience working for a marketplace would be a big bonus.