Head of Internal Communications

Head of Internal Communications

Consumer retail

London hybrid

Join a renowned and ethical global brand with over 60 years of heritage, as they are on the hunt for a seasoned professional to lead their internal communications division. This role is an all-encompassing internal communications role, covering strategy, fostering engagement and alignment across their diverse workforce.

The core responsibilities involved are ensuring global employees are well-informed, engaged, and aligned with organisational goals and values. As the leader of the internal communications team, you’ll serve as a trusted advisor to top executives, collaborating across functions to boost employee engagement and brand support. Your impact will be crucial in creating a united and communicative organisational, emphasising shared values and objectives. Success in this role at a global corporation involves establishing meaningful connections and accomplishing tasks efficiently amid intricate business dynamics and constant change.

Key Responsibilities:

• Develop and execute a global internal communications strategy aligned with business objectives.
• Advise and coach senior leadership on internal communications matters, offering strategic insights.
• Lead and manage a high-performing internal communications team, promoting creativity and collaboration.
• Create compelling internal content to inform, inspire, and align our global workforce.
• Collaborate with the Transformation Office to drive effective change management communication.
• Enhance employee engagement through impactful programs and initiatives.
• Implement metrics to measure communication effectiveness and refine strategies.
• Develop crisis communication plans to keep employees well-informed during challenging times.

Qualifications:

• Proven experience in senior internal communications roles, preferably in a global, matrix organisation.
• Advising senior leadership teams, including the CEO and CFO, in shaping and delivering internal communications strategies.
• Managing internal communications in multicultural organisational environments.
• Strong leadership skills and ability to motivate a team.
• Excellent written and verbal communication skills.
• Familiarity with investor relations practices.
• Strategic thinker linking internal communication to business goals.
• Knowledge of best practices in internal communications and change management.
• Experience with digital communication platforms and tools.