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Head of Internal Communications

Head of Internal Communications

Consumer retail

London hybrid

Join a renowned and ethical global brand with over 60 years of heritage, as they are on the hunt for a seasoned professional to lead their internal communications division. This role is an all-encompassing internal communications role, covering strategy, fostering engagement and alignment across their diverse workforce.

The core responsibilities involved are ensuring global employees are well-informed, engaged, and aligned with organisational goals and values. As the leader of the internal communications team, you’ll serve as a trusted advisor to top executives, collaborating across functions to boost employee engagement and brand support. Your impact will be crucial in creating a united and communicative organisational, emphasising shared values and objectives. Success in this role at a global corporation involves establishing meaningful connections and accomplishing tasks efficiently amid intricate business dynamics and constant change.

Key Responsibilities:

  • Develop and execute a global internal communications strategy aligned with business objectives.
  • Advise and coach senior leadership on internal communications matters, offering strategic insights.
  • Lead and manage a high-performing internal communications team, promoting creativity and collaboration.
  • Create compelling internal content to inform, inspire, and align our global workforce.
  • Collaborate with the Transformation Office to drive effective change management communication.
  • Enhance employee engagement through impactful programs and initiatives.
  • Implement metrics to measure communication effectiveness and refine strategies.
  • Develop crisis communication plans to keep employees well-informed during challenging times.


  • Proven experience in senior internal communications roles, preferably in a global, matrix organisation.
  • Advising senior leadership teams, including the CEO and CFO, in shaping and delivering internal communications strategies.
  • Managing internal communications in multicultural organisational environments.
  • Strong leadership skills and ability to motivate a team.
  • Excellent written and verbal communication skills.
  • Familiarity with investor relations practices.
  • Strategic thinker linking internal communication to business goals.
  • Knowledge of best practices in internal communications and change management.
  • Experience with digital communication platforms and tools.

Job Information

Job Reference: JO-2305-334050
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Industries: Marketing & Communications
Job Locations: Greater London
Job Types: Permanent

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Head of Internal Communications

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