Account Manager – Seed Funded AI Platform

The Company

This UK founded AI vision platform recently secured a significant seed round investment from a leading VC to join their exciting portfolio of high-growth technology organisations. Their SaaS platform is used by a growing list of over 100 customers across multiple industries including healthcare, life sciences, automotive, manufacturing and financial services.

The Role

Joining the team at an early stage and working closely with the founders and leadership, this role offers an excellent opportunity for personal development and career progression in a fast-paced start-up environment. The Engagement Manager is an integral role to the organisation where responsibilities will include:

• Ensure that customers view the platform as a trusted solution
• Partner with customer success and sales teams to ensure requirements are understood and executed
• Foster relationships with technical stakeholders, gaining their trust as a valued partner
• Identify upsell and cross-sell opportunities
• Own engagements on a project and commercial level
• Partner management: engage with existing and new partners to develop relationships across the AI vision ecosystem

About You

The Account Manager will have aspirations to join an early-stage organisation, most likely with the following skills and experience:

• Previous experience and demonstrated success in an account management role (or equivalent) with a start-up, scale-up or leading SaaS vendor
• An interest in or significant curiosity for AI & ML concepts, technically minded with a desire to work with a technical product
• Commercial acumen: ability to identify growth opportunities with customers and lead commercial negotiations
• Project management experience beneficial
• A highly-motivated personality with a desire to succeed in a dynamic tech start-up environment
• University level education