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Account Management & Customer Success Jobs
Job Title: Customer Success Manager
Location: London
The Company:
· AI + Machine Learning Digital Twin Platform for analysing on-site construction data in the cloud
· 200+ employees
· $100million+ in funding
The Role:
· Building and managing long term relationships (C-level to operations)
· Retaining and developing the customers portfolio
· Preventing Churn
· Driving revenue by growing existing accounts, through upsell and cross-sell
· Monitoring your KPIs and your monthly targets
· Sending commercial proposals
· Working closely with the Sales, Product and Marketing teams
The Requirements:
· Background on site in the construction industry OR as a CSM in ConTech
· 4+ years experience
· Experience in Project Management or Buisness Change a plus
The Process:
· 1st: video or telephone interview with hiring manager
· 2nd: role play
· 3rd: Final with SLT
Job Reference:
JO-2411-348465
Job Information
Job Reference: JO-2411-348465
Salary: £45000.00 - £60000.00 per annum
Salary per: annum
Job Duration:
Job Start Date: 13/01/2025
Job Industries: Account Management & Customer Success Jobs
Job Locations: Greater London
Job Types: Permanent