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Job Title: Customer Success Manager
Location: London
The Company:
· AI + Machine Learning Digital Twin Platform for analysing on-site construction data in the cloud
· 200+ employees
· $100million+ in funding
The Role:
· Building and managing long term relationships (C-level to operations)
· Retaining and developing the customers portfolio
· Preventing Churn
· Driving revenue by growing existing accounts, through upsell and cross-sell
· Monitoring your KPIs and your monthly targets
· Sending commercial proposals
· Working closely with the Sales, Product and Marketing teams
The Requirements:
· Background on site in the construction industry OR as a CSM in ConTech
· 4+ years experience
· Experience in Project Management or Buisness Change a plus
The Process:
· 1st: video or telephone interview with hiring manager
· 2nd: role play
· 3rd: Final with SLT
Job Reference:
JO-2411-348465
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£50000.00 - £65000.00 per annumUpload your CV to our database.
Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.