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£50000.00 - £70000.00 per annumThe Company
A growing UK technology business at the forefront of eCommerce innovation, this is an opportunity to join an exciting pre-IPO SaaS vendor as a Customer Success Manager. Their eCommerce platform is used by an ever-expanding list of retail customers and this company offers a fast-paced start-up working environment with excellent opportunities for personal development and career progression.
The Role
Having undergone considerable growth in their customer base, a new opening has arisen for a CSM to work as a trusted advisor and relationship manager with a portfolio of strategic customers. The Customer Success Manager is a key role in the business, responsible for ensuring customer retention and success:
About You
In order to hit the ground running in the Customer Success Manager role, you will most likely bring the following skills and experience:
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