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Customer Success Manager France
Account Management & Customer Success Jobs
Role: Customer Success Manager
Location: Remote, France
Salary: €35,000-€40,000 base + €15,000-€20,000 bonus
Benefits: Stock Options, Healthcare, Pension, Restaurant Tickets
Join a Market-Leading SaaS Organization!
Are you passionate about building strong customer relationships and driving growth? Our client, a global leader in Marketing SaaS solutions for marketing professionals, is seeking a Customer Success Manager to join their dynamic team.
Trusted by enterprise clients like Disney, Netflix, Uber, and Coca-Cola, this company empowers businesses to optimize their brand communication strategies.
The Role
As a Customer Success Manager for the France market, you’ll manage a portfolio of around 100 accounts, focusing on retention, development, and revenue growth. Key responsibilities include:
- Building and managing long-term client relationships (C-level to operations).
- Retaining and developing a strong customer portfolio.
- Preventing churn while driving upsell and cross-sell opportunities.
- Monitoring KPIs and achieving monthly retention and sales growth targets.
- Sending commercial proposals and closing opportunities.
- Collaborating closely with Sales, Product, and Marketing teams.
- This is a high-impact role perfect for someone who thrives in a fast-paced, team-oriented environment.
What We’re Looking For
- 2+ years of experience as a Customer Success Manager in a SaaS environment.
- Background in the MarTech industry (preferred).
- Fluent French (essential).
- Proficiency in tools like Planhat, ChurnZero, or Custify is a plus.
- A proactive, results-driven mindset with excellent communication skills.
What’s in It for You?
- Competitive salary of €35,000-€40,000 base + €15,000-€20,000 bonus
- Generous benefits package: stock options, healthcare, pension, restaurant tickets.
- The flexibility to work remotely from anywhere in France
- Opportunity to work with global brands and shape marketing strategies.
- Demonstrated ability to increase customer satisfaction
*Rates depend on experience and client requirements
Job Information
Job Reference: JO-2412-349276
Salary: €35000.00 - €40000.00 per annum
Salary per: annum
Job Duration:
Job Start Date: 10/02/2025
Job Industries: Account Management & Customer Success Jobs
Job Locations: Europe
Job Types: Permanent
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