ServiceNow Account Manager

ServiceNow Sales Account Manager

Location: London, Birmingham, or Edinburgh (Hybrid)

Salary: £100,000-£120,000 base + uncapped OTE

Job Type: Full-time, Permanent

About the Role

We are seeking a high-performing ServiceNow Sales Account Manager to join our dynamic and growing Enterprise Solutions team. This is a strategic sales role focused on driving new business and expanding relationships across key enterprise accounts. You’ll work closely with internal technical, pre-sales, and delivery teams to shape compelling solutions for our clients across the UK.

The ideal candidate will be consultative, results-driven, and comfortable engaging at C-suite level, with a strong background in enterprise software sales, ideally within the ServiceNow ecosystem.

Key Responsibilities

• Identify and develop new business opportunities across enterprise and public sector clients within the ServiceNow landscape.
• Own the full sales cycle – from lead generation through to close, including RFPs, proposals, and negotiations.
• Develop and maintain strong client relationships, positioning yourself as a trusted advisor.
• Engage regularly with C-level stakeholders, understanding their business challenges and aligning ServiceNow solutions to their strategic goals.
• Collaborate closely with technical consultants, pre-sales architects, and delivery teams to ensure successful scoping, solution design, and implementation.
• Manage and grow existing accounts, identifying opportunities for expansion and upselling.
• Maintain accurate forecasting and pipeline visibility using CRM tools (e.g., Salesforce).
• Stay up-to-date with the latest ServiceNow offerings and industry trends.

What We’re Looking For

• Proven track record of success in enterprise software sales, preferably within the ServiceNow ecosystem.
• Experience engaging in complex solution sales with a strong consultative approach.
• Strong commercial acumen with the ability to shape and close six- to seven-figure deals.
• Demonstrated ability to manage relationships with senior stakeholders (CIO, CTO, CFO, etc.).
• Confident working across cross-functional teams, particularly with technical and pre-sales colleagues.
• Ability to thrive in a fast-paced, high-growth environment.
• Excellent communication, negotiation, and presentation skills.
• Based in or able to commute to London, Birmingham, or Edinburgh.

What We Offer

• £100,000 – £120,000 base salary
• Uncapped commission with realistic OTE potential of £200k+
• Flexible hybrid working (office/client/home-based)
• Private healthcare, pension, and other standard benefits
• Supportive team culture with access to expert delivery and technical teams
• Opportunity to work with a respected and growing ServiceNow partner

*Rates depend on experience and client requirements