Solution Engineer Manager

Solutions Engineer Manager – Customer Data API Tool – London or Dublin

The Company

On a mission to simplifying complex customer data for the largest brands globally! A specialist API-driven SaaS business with over 500 employees globally are super charging their growth across EMEA.

Specialists in providing customer data infrastructure that allows brands to collect, unify and connect their first-party data to hundreds of marketing, analytics and sales tools, in order to understand their customers better.

With over $280m in funding, most recently raising $170m+ in Q1 this year, they are already a tech unicorn. Double that with a genuinely exceptional company culture that pushes creative thinking and inclusion, an opportunity to climb aboard to this rocket ship is one you shouldn’t pass up!

The Role

As a Solutions Engineer Manager you will be leading a highly successful team of Solutions Engineers on their growth across the EMEA region. The current team stands at 3, however with current hiring rates, you will be tasked on growing and nurturing a team of up to 5 by the end of 2019.

You will be leading from the front, with player/coach responsibilities, being able to work alongside your team in “getting your hands dirty”, as well as ensuring your team is working collaboratively and achieving outstanding output.

• Recruit, mentor, and develop the mid-market/enterprise sales engineering team for your region.
• Identifying and putting together a trusted solution based around the products the business can provide their client.
• Act as a trusted advisor to clients and prospects, in order to work closely with their clients on their business’s requirements.
• Train the team on the SE processes (discovery, tech qual and POC) and collect feedback to scale them.
• Active participation in scoping and executing client Proofs of Concept (POCs) and RFP responses.
• Collaborative working with internal teams (technology, logistics, professional services, etc.) to help design and communicate best-fit solutions.
• Understand and participate in performance management processes.
• Run the product portion of the sales enablement function for your region.
• Attend conferences and meet ups as a technical ambassador.
• Work with Delivery Consultants to design ad-hoc, innovative solutions.

The Candidate

The successful Solutions Engineer Manager will most likely bring the following skills and experience:

• 5+ years’ of hands-on technical experience in a customer facing role (Solutions Engineer, Solutions Architect, Technical Account Manager).
• 1+ years of experience recruiting and leading a successful Solutions Engineering team.
• Previous development experience in one or the following languages: Java, Javascript, Ruby, Go, Node, Python.
• Collaborative team member, with the ability to work on their own.
• An understanding of device platforms & architecture and ETL concepts and workflows.
• Attention to detail.
• Comfortable with web technologies such as HTML, CSS or jQuery.
• Strong experience working on API integrations, with experience pulling data and using SQL.
• Preferably experience with Mobile Analytics tools such as Google or Adobe Analytics.

To be considered for this fantastic opportunity, please send a copy of your CV in the first instance to cknights@welovesalt.com

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