Solutions Consultant

Solutions Consultant – eCommerce Agency – London

The Company

The leading, go-to agency for Shopify Plus across the UK and Europe, specialising in design, development and optimization of Shopify websites working with some of the fastest growing brands across Fashion, Beauty and FMCG.

An exciting team of 40 based in the heart of London, who also have a great presence in New York, is made up of Expert Designers, Developers, Solutions Architects, eCommerce Consultants and Digital Marketers. Breeding an ambitious, results-driven culture, they have doubled in company size for the last 3 years in a row, making 27 top hires last year. Only the beginning of an extremely exciting journey!

The Role

You will sit at the intersection of business, user experience and technology, taking client requirements and develop and turn them into actionable, smart solutions. You will be required to add value to the sales cycle by becoming a technology evangelist when working directly with enterprise brands, helping them understand and develop key requirements that match business goals using the Shopify Plus platform.

You will be tasked on providing solutions using creative problem-solving skills and technical expertise.

• Qualifying a client’s needs based on driving factors and a business’s pain points.
• Identifying and putting together a trusted solution based around the products the business can provide their client.
• Act as a trusted advisor to clients and prospects, in order to work closely with their clients on their business’s
• Work with Product Designers and Product Developers to define value and provide in depth propositions and project delivery.
• Active participation in scoping and executing client Proofs of Concept (POCs).
• Collaborative working with internal teams (technology, logistics, professional services, etc.) to help design and communicate best-fit solutions.
• Understand and participate in performance management processes.
• Work with Product Designers and Product Developers to design ad-hoc, innovative solutions.

The Candidate

The successful Solutions Consultant will most likely bring the following skills and experience:

• 3+ years’ experience in solutions consulting/ sales engineering from either an eCommerce SaaS vendor or eCommerce agency.
• Experience working with eCommerce platforms such as Magento, SAP Hybris, Salesforce Demandware or Shopify Plus.
• Collaborative team member, with the ability to work on their own.
• Attention to detail.
• Familiar with CRM, Marketing Automation, Business Intelligence and Social Media.
• A very strong familiarity with the eCommerce eco-system.
• Comfortable with web technologies such as HTML, CSS or jQuery.
• Experience in multiple verticals desired with a preference for brands within Beauty, Fashion and FMCG.

To be considered for this fantastic opportunity, please send a copy of your CV in the first instance to cknights@welovesalt.com

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