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IT Engineer – Security – London

Greater London Contract / 3 - 6 months £200 - £400 per day

IT Engineer – Security – London

Day rate: £200 – £400

Duration: 3 – 6 months

Start: ASAP

No remote working

My client is looking for an IT Engineer that will be responsible for providing technical assistance and support related to computer systems, hardware, software, and audio/video equipment. They will support infrastructure build outs including conference rooms, digital signage, physical access controls, and other IT projects as needed.

Process development and improvement will be a big part of this role. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.


  • Configure enterprise level service management software
  • Respond to queries either in person, through email or over the phone.
  • Write training manuals and policy/procedure documentation.
  • Maintain daily performance of computer systems.
  • Respond to email messages for customers seeking help.
  • Ask questions to determine nature of problem.
  • Walk customer through problem-solving process.
  • Install, modify, and repair computer hardware and software.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Follow up with customers to ensure issue has been resolved.
  • Gain feedback from customers about computer usage.
  • Run reports to determine malfunctions that continue to occur.
  • Support the global build out of a state-of-the-art audio/visual conferencing system.
  • Provide technical assistance and support for incoming queries and issues related to A/V computer systems, software, and hardware.


  • Bachelor’s Degree in an Information Technology related field
  • 1-3 years of experience of Windows, and/or mac OS operating systems.
  • Basic understanding of Computer Networking concepts
  • Experience resolving complex computer issues
  • Experience resolving software related issues
  • Experience leading or supervising employees in a customer service role
  • Ability to demonstrate good attitude, energy, and effort

Job Information

Job Reference: JO-2310-338922
Salary: £200 - £400 per day
Salary per: day
Job Duration: 3 - 6 months
Job Start Date: ASAP
Job Industries: Cloud Infrastructure & EUC
Job Locations: Greater London
Job Types: Contract

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IT Engineer - Security - London

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