Payment Card Compliance Business Analyst

Candidates Must come from a CARD PAYMENT Compliance industry background

Candidates must have experience as a BA or product manager in

Experience with Customer Life Cycle Management solutions and/or Case Management solutions
Compliance background, particularly AML/Fraud

This will involve the traditional BA responsibilities including

• Likely working with a 3rd party vendor and negotiating on the overall solution and integration.
• Documentation of the requirements and ensuring change control is followed.
• Feeding the work into the tech team in the form of user stories (BDD).
• Collaborating with the overall project team to drive the project and meeting tight timelines.
• Ensuring operational readiness of the solution with the operation teams.
• Complying with the demands of the financial regulators, but ensuring other regulations, such as GDPR are respected

Collaborating with Subject Matter Experts, Product Managers and Business Stakeholders to analyse

• Improved process
• Fixing or optimising existing elements
• Operational improvements including security, monitoring and visibility into the health and behaviour of the domain.
• Understand business cases and be able to arbitrate between requests, challenging requests where appropriate with relevant data
• Assisting Product Managers in prioritising of workstreams.
• Analyse and capturing both internal and external requirements and documenting them in a clear and concise manner.
• Propose and agree solutions based on best practice and adhering to the rules and regulations of all countries involved.
• Evaluating business and technical solution proposals and designs to ensure they meet the business requirements.
• Employ structured business analysis techniques when problem solving and eliciting requirements.
• Facilitate workshops to capture the necessary requirements and business context.
• Refining user stories with the Product Manager, Business stakeholders, engineering, and wider Business Analyst team.
• Collaborating with Test/QA team to ensure test scripts are in line with acceptance criteria of user stories.
• Negotiating solutions to balance needs of clients with maintain platform standards.
• Leading many meetings with the client requiring strong communication skills with non-native English speakers.

Candidates must have

• Experience with Customer Life Cycle Management solutions and/or Case Management solutions
• Compliance background, particularly AML/Fraud
• Technical background
• Detailed requirements gathering
• Interaction with third party providers
• Agile experience