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Delivery Manager, Elevate SaaS Excellence, Remote from UK

Greater London Permanent £50000.00 - £70000.00 per annum + beneits + bonus

Join Our Dynamic Team as a Delivery Manager and Elevate SaaS Excellence

Are you an experienced and passionate Delivery Manager seeking a thrilling opportunity to drive project success in a thriving SaaS environment? If you’re eager to navigate projects to triumph in a fully remote setup, we have the ideal role for you! Our forward-thinking company, committed to delivering groundbreaking technology solutions for the financial and pharmaceutical industries, seeks a dedicated Delivery Manager to augment our dynamic team.

About the Role

As a Delivery Manager, you’ll be the pivotal link between our clients and internal departments, collaborating closely with our UK-based fully remote development, support, and sales teams. Your core responsibility will be to cultivate and foster exceptional client relationships, ensuring we consistently surpass their expectations.

Key Responsibilities:

  • Technical Expertise: Champion our comprehensive product delivery approach, exhibiting a high degree of technical proficiency.

  • Team Collaboration: Cultivate a collaborative and motivated environment within cross-functional teams, encompassing development, testing, and support.

  • Client Relations: Engage actively with clients and stakeholders, ensuring projects align seamlessly with requirements and expectations.

  • Communication Excellence: Lead client calls, document insights effectively, identify and follow up on actions promptly, and schedule necessary follow-ups both internally and externally.

  • Release Management Expertise: Support seamless client communications regarding project releases and their content.

  • Team Leadership: Guide and mentor peers through various phases of the product delivery lifecycle, setting the pace and ensuring teams align with delivery commitments.

  • Meeting Coordination: Facilitate weekly department head meetings, taking actionable notes, and resolving any roadblocks proactively.

  • Roadmap Accountability: Collaborate with peers to define the roadmap and resourcing for current and upcoming developments.

  • Project Planning Mastery: Communicate and plan effectively using collaborative tools.

  • Strategic Insight: Interpret and expand company and product strategy in both the short and long term.

Other Duties:

  • Value Measurement: Evaluate the value delivered to clients and internally.

  • Resource Tracking: Track resource usage for financial accounting and resource planning purposes.

  • Third-party Performance Monitoring: Monitor and cultivate relationships with third-party service providers.

  • Team Advocacy: Effectively advocate for your team, demonstrating adeptness in addressing challenges.

  • Risk Management: Log and monitor risk management strategies.

  • Budget and Resource Optimization: Support effective budget and resource management within project constraints.

Essential Requirements

  • People leadership experience (4+ people).

  • Outstanding problem-solving abilities.

  • Experience with Secure Software Development Lifecycle (SSDLC).

  • Knowledge of project management best practices and certifications.

  • Proficient MS Excel skills (formulas, pivot tables, filtering).

  • Expertise in project and resource planning.

  • Commercial and budget management proficiency.

Desirable Qualifications:

  • Experience with SaaS products.

  • Familiarity with the Modified Waterfall development model.

  • Experience working with mid-sized and large enterprise clients.

  • Familiarity with Cloud infrastructure.

  • Proven track record of leading mid-sized teams, working effectively with small remote teams, and managing varied workloads.

Job Information

Job Reference: JO-2310-338254
Salary: £50000.00 - £70000.00 per annum + beneits + bonus
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Industries: Programme & Project Management Jobs, Software Engineering
Job Locations: Greater London
Job Types: Permanent
Job Skills: Cloud, Cloud infrastructure, delivery manager., Digital, prince 2, Products, PROJECT MANAGER, SAAS, Software, Waterfall

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Delivery Manager, Elevate SaaS Excellence, Remote from UK

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