Change Manager (Salesforce CRM) – Media – Hybrid

Greater London Contract / 6 Months £450 - £650 per day

Change Manager – Media – London

Day rate: £450 – £650

Hybrid: 3 days per week in office

Duration: 6 Months

Start: ASAP

Description of Role
We are looking for a Change Manager to work on the Sales System Globalisation program which is launching Salesforce CRM and Order Management System. Specifically, the change manager will apply a structured methodology and lead end to end change management activities for the overall programme, collaborating closely with the various stakeholders involved with / impacted by the implementation.

Key Duties & Responsibilities

  • Apply a structured methodology to shape and define the overall change management strategy and approach for the programme.
  • Identify and analyse programme stakeholders, understanding their interest and involvement with the change.
  • Assess change impacts and complete relevant assessments.
  • Create and own the change management plan that includes communication, readiness, training and change network activities, and integrate into the overall programme plan.
  • Conduct a training needs assessment in order to develop the approach and detailed plans for training requirements.
  • Own and deliver programme communications in accordance with the communication plan.
  • Evaluate and monitor business / user readiness criteria and feed into the overall go/no go criteria.
  • Regularly assess business feedback to identify anticipated resistance, adapting change management plans accordingly.
  • Develop end user training material.
  • Execute training delivery in accordance with the training plans.
  • Support and engage senior leaders and coach managers and supervisors.
  • Consult and coach project teams as required.
  • Define and measure success metrics and monitor change progress.
  • Establish a business continuity approach and plan.
  • Collect and analyse feedback on change, diagnosing any gaps and implementing actions to maximise adoption, manage resistance and celebrate success.
  • Identify and analyse change management related risks and prepare risk mitigation tactics; track and report issues.

Job Information

Job Reference: JO-2304-333323
Salary: £450 - £650 per day
Salary per: day
Job Duration: 6 Months
Job Start Date: ASAP
Job Industries: Senior Appointments
Job Locations: Greater London
Job Types: Contract

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