Client & Account Services Jobs

Salt’s Specialisms in Client Services

• Account Management
• Creative Services
• Production
• Project Management
• Sales

Demand vs Offer

Since companies constantly look for different ways to differentiate their products from competitors, they are expected to continue investing in their creative activities. This is why the demand for professionals in the Client Services sector is said to remain steady over the next couple of years. Due to the fact that the employment market is highly competitive in this field, it can be hard for Client Services professionals to get a job.

Popular Industries

Industries which offer the majority of Client Services job opportunities are the FMCG, media and retail industry as they rely most on the creative sector. Around 90 percent of the businesses working in these sectors are agencies, while the client-side only making up 10 percent.

Recent Changes

The most crucial change in the Client Services job sector is that it becomes more and more important. This is due to the fact that today’s world is characterised by fast and constant change, and Client Services experts are supposed to react to this change and subsequently find a solution for it.

Future Prospects

Future prospects for professionals in the Client Services sector depend strongly on how well you perform in your job. Performance measures are very similar between the different Client Services jobs: account managers get, for example, promoted to account directors if the campaigns, in which they are involved, win an award. Similarly, project managers have the chance to get a salary raise or promotion if their projects prove to be successful.

Employers' Requirements

The majority of employers want their future employees to have an excellent understanding of and knowledge in the creative and marketing industry. Furthermore, they should be interested in learning about new technologies, which are relevant to the field they work in, be great team workers, have excellent organization skills, and be great presenters.

CV Requirements

From your CV it should be clear that you have experience in agreeing with clients on their creative requirements, presenting creative material, monitoring the effectiveness of projects, and trying to win new business for the company. Furthermore, your CV should include your talent for creating budgets, putting together and presenting client reports, as well as liaising with the client and the company.

Interview Preparation

Client Services interviews usually involve behavioural questions, which should help to find out if the applicant is suitable for a specific role. The golden rule when answering these kinds of questions is to give examples of your previous work experience. Some typical questions include:
1) Do you work well under pressure?
2) Why do you enjoy working in the creative industry?
3) How do you deal with last-minute problems?
4) How do you deal with an angry and demanding client?
5) How would you solve a problem in a creative way?

Educational Requirements

Large marketing agencies usually want their future employees to have a degree. However, they are very tolerant as far as the type of degree is concerned as in most cases applicants from different backgrounds are given a chance. Subjects, which are helpful for a career in the Client Services sector are marketing, advertising, communications, and business.

Looking for Client Services jobs? Check out our current opportunities on our job page.