Account Manager – FINTECH – SMB Partnerships

Our client is a Global Leading Fintech that is going through growth! This leading global organisation is committed to building a more accessible and sustainable financial ecosystem.

As a Relationship / Account Manager, you will own and grow a portfolio of SMB partners (leading merchants in retail & commercial clients) to drive commercial performance, and lead strategic initiatives that deliver value for merchants, customers, and the wider business.

Key Responsibilities:

• Grow and manage long‑term, profitable merchant partnerships.
• Lead and manage complex portfolio planning, performance analysis, and multi‑year account strategies.
• Engage senior stakeholders to drive adoption, growth, and advocacy.
• Deliver customer and merchant growth initiatives across online and in‑store channels.
• Shape and refine the merchant value proposition and identify scalable best practices.
• Collaborate across Sales, Product, Marketing, Legal, Risk, and Operations to champion merchant needs.

What you will bring:

• 4+ years in Account Management, Sales, Customer Success, or similar client‑facing roles. (Ideally within startup and enterprise-level technology environments)
• Strong relationship‑builder with experience managing complex stakeholder groups.
• Confident communicator and presenter.
• Data‑driven with experience in reporting, planning, and profitability metrics.
• Comfortable managing a diverse portfolio and identifying new growth opportunities.
• Strategic thinker with a proactive, values‑led approach.

Benefits:

• $130K + Super
• 12 Month Fixed-Term Contract
• Fun and collaborative Culture!
• Exciting opportunity to work with a leading global company

If you have passion for building impactful partnerships and driving growth, apply now! Otherwise, please contact Agatha Lee on 0492 150 189 for a confidential discussion.

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