AI Prompt Engineer

AI Prompt Engineer: Telecom & Web Innovation

Our client a leading Telco technology company have a fantastic opportunity for an AI Prompt Engineer to join their growing business. In this exciting role you will be responsible for driving innovation across various digital platforms. They are growing fast and expanding AI capabilities, this is your opportunity to shape how intelligent automation transforms real customer experiences!

About the Role

You’ll design, build, and refine prompts to train AI models in both text and voice for applications such as customer support automation, lead generation, and workflow optimisation. Working closely with the product and engineering teams, you’ll help integrate AI-powered systems into live environments improving efficiency, accuracy, and scalability across all platforms.

You’ll also create clear, client-facing documentation that explains how to train and implement AI models, positioning you as the go-to AI authority.

Key Responsibilities

• Design and optimise prompts for diverse AI use cases, including support automation and business workflows.
• Train and fine-tune AI models for natural, context-aware text and voice interactions.
• Collaborate with engineering and product teams to integrate AI workflows into production systems.
• Work across leading AI platforms (OpenAI, LangChain, Twilio, Jambonz, Dialogflow, etc.) and manage API integrations.
• Test and refine outputs for tone, accuracy, and reliability.
• Produce clear documentation and training guidelines for clients and internal teams.
• Stay ahead of emerging AI, LLM, and voice tech trends to apply best practices.
• Uphold privacy and data security standards across all projects.

About You

• Degree in Computer Science, Software Engineering, or IT.
• Significant experience across AI, Machine Learning, or Data Science projects and initiatives.
• Additional training in computational linguistics or LLMs
• Experience with tools such as OpenAI/GPT, LangChain, Twilio, Jambonz, Dialogflow.
• Familiarity with Postman, REST APIs, or Swagger/OpenAPI.
• Python skills for testing and integration; React experience is a bonus.

Why Join?

• Work on cutting-edge AI projects that have real-world impact.
• Collaborate with a passionate, forward-thinking team.
• Long-term growth opportunities as we scale across telecom and digital industries.

If you’re ready to lead the next wave of AI-driven innovation, please contact Graham Walker on 0417 630 85 or apply below

Acknowledgement of Country

Salt respectfully acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We recognise the enduring connection that Aboriginal and Torres Strait Islander peoples have to the lands, waters, and skies.

We pay our respects to all First Nations Australians and their Elders past and present.

We’re proud to have won the Best Mid-Sized Recruitment Company to Work For at the 2023 TIARA Recruitment Awards, and to have been finalists, for the second year in a row, in the Client Service and Recruitment Leader of the Year categories! At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.

Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.