B2B Key Account Manager

The B2B Key Account Manager is responsible for managing and growing a portfolio of business clients by delivering solution based sales within a technology driven environment. The role focuses on building long term relationships, identifying growth opportunities, and driving sustainable revenue through effective account management.

Key Responsibilities

• Manage and develop relationships with corporate, SME, and enterprise customers
• Drive revenue through solution based sales rather than standard product selling
• Identify opportunities for upselling and cross selling within existing accounts
• Engage with procurement, IT teams, and key decision makers within client organisations
• Prepare quotations, pricing structures, and commercial proposals
• Build and maintain a strong sales pipeline and forecast revenue accurately
• Coordinate with internal technical and support teams to meet customer requirements
• Ensure high levels of customer satisfaction, retention, and account growth

Requirements

• 3 to 5 years experience in B2B sales or key account management
• Proven experience selling solutions into business or enterprise environments
• Strong commercial acumen including pricing, margins, and deal structuring
• Basic understanding of ICT, networking, or technology solutions
• Strong relationship building, communication, and negotiation skills
• Highly organised with strong pipeline management and sales discipline