Business Analyst

Business Analyst
📍 Johannesburg | Permanent

A well-established South African retail group is looking for a Business Analyst to join their central support team. This organisation operates at scale across the country and continues to invest heavily in technology, systems, and operational improvements that support thousands of employees and customers every day.

This is an environment where business and technology work closely together to drive real impact. You’ll be joining a team that values collaboration, clear thinking, and continuous improvement. The business offers strong stability, exposure to complex systems, and the opportunity to work with senior stakeholders while contributing to meaningful projects that influence how the organisation operates nationally.

The Role

As a Business Analyst, you will act as the bridge between business stakeholders and technical teams, ensuring that system changes, improvements, and integrations are clearly understood and successfully delivered.

You will play a key role in analysing business processes, translating technical concepts into practical insights, and supporting decision-making through clear documentation and communication.

Key Responsibilities

• Analyse and map business and IT processes to identify improvement opportunities

• Document requirements and ensure solutions align with organisational goals

• Facilitate collaboration between business teams, IT, and external vendors

• Present complex information in a clear and business-focused manner

• Support system integration and process optimisation initiatives

• Translate technical architecture into practical insights for business stakeholders

• Ensure documentation and process frameworks remain up to date

What They’re Looking For

• Bachelor’s degree in Information Systems, Business, or a related field

• 3-5 years’ experience as a Business Analyst in a complex or retail environment

• Experience with business process modelling (BPMN) and systems integration projects

• Strong stakeholder engagement and communication skills

• Ability to translate technical information into clear business insights

• Strong proficiency in Excel, PowerPoint, and process-mapping tools such as Visio

This role offers the opportunity to work within a large, established organisation where technology and operational efficiency are key strategic priorities, giving you exposure to meaningful projects and senior decision-makers.

Salt is acting as an Employment Agency in relation to this vacancy.