Employee Relations Representative

Employee Relations Representative

• 6-months contract opportunity for maternity leave cover
• Offering: $480 per day including super
• Hybrid work arrangements – 2 days on-site and 3 days work from home
• Location: Sydney

About the role:

This is an exciting opportunity to join an industry leading and global enterprise IT cloud company who are redefining the application development platform. In this role, you will be the frontline point of contact for managers and employees across Australia and New Zealand. Reporting to regional leadership within our global ER team, you will handle hands-on case management covering workplace relations, performance challenges, and conduct matters.

Responsibilities:

Workplace Investigations

• Conduct low-to-moderate complexity investigations into retaliation, hostile work environment, unfair performance management, and inappropriate professional conduct.
• Partner with Global Employment Law on legal nuances and escalate complex matters appropriately.

Performance Management

• Coach managers on documenting feedback, conducting difficult performance conversations, and supporting employees fairly.

Conflict Resolution

• Mediate interpersonal conflicts between employees and managers with empathy and neutrality.
• Help resolve workplace disputes before they escalate to formal investigations.

Crisis Management

• Partner with Global Safety and Security on employee well-being and sensitive situations.

Education and Preferred Skills (Min 3 years):

• 3+ years of direct ER, HR, or related experience, including performance management and/or workplace investigations.
• Strong knowledge of employment law and compliance in Australia and/or New Zealand; willingness to deepen expertise.
• Experience with HR ticketing systems (ServiceNow preferred) and Microsoft Office Suite; comfort navigating HRIS platforms.
• Comfortable with current AI tools and platforms; ability to apply AI outputs responsibly in ER contexts.
• Strong communication skills (verbal and written); ability to adjust style for diverse audiences.
• Comfort with ambiguity, stress, and emotionally charged situations.
• Data-driven mindset with curiosity about how technology can improve processes.
• Creative problem-solving and forward-thinking approach.

Please Note: Due to the nature of the role, Candidates Must be based in Sydney and must be Permanent Residents or Citizens to be considered for this role

To apply, click the link and upload your current resume in Microsoft Word format only (.doc or .docx), or please send through a copy of your latest CV to rsharma@welovesalt.com for a confidential discussion.

We’re proud to have won the Best Mid-Sized Recruitment Company to Work For at the 2023 TIARA Recruitment Awards, and to have been finalists, for the second year in a row, in the Client Service and Recruitment Leader of the Year categories! At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.

Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.