Executive Director – Hotel Operations

My client is a leading hotelier in the Middle East. They are looking for an outstanding Director to support their current portfolio and expansion.

Portfolio Operational Oversight

*Provide executive operational oversight of all Hotels and Leisure assets

*Ensure operational excellence, guest satisfaction, and service standards are maintained across the portfolio

*Align day-to-day operations with the strategic asset direction set jointly with Asset Management

*Identify operational risks, inefficiencies, or structural issues impacting performance

Financial Review & Performance Management

*Review the financial performance of the portfolio, Leisure assets, in collaboration with Asset Management and the CFO

*Drive cost discipline while protecting service quality and brand integrity

*Ensure alignment between operational execution and approved business plans and budgets

Underperformance Identification & Cross-Functional Escalation

*Proactively flag underperformance, structural issues, or emerging risks requiring strategic intervention

*Engage Commercial, Operations, Finance, and HR functions to diagnose and address performance gaps

*Ensure timely implementation of turnaround plans where necessary

*Provide structured performance reporting to the CEO and Executive Leadership Team

Transformation & Strategic Input

*Identify where transformation is required and provide structured recommendations to Asset Management

*Maintain executive oversight of transformation initiatives

*Work with Development Management to ensure transformation projects are operationally viable and commercially sound

*Ensure operational readiness and performance stabilization post-implementation

Development & Project Oversight (Operational Interface)

*Collaborate with Development Management during repositioning, refurbishment, or enhancement projects

*Ensure CAPEX investments translate into measurable operational and financial improvements

*Validate that new initiatives are operationally executable and aligned with asset strategy

*Support pre-opening or major repositioning efforts from an operational governance perspective

Leadership & Governance

*Lead and align operational leadership teams across the Self-Operated portfolio

*Work closely with People & Culture to ensure workforce planning

Salt is acting as an Employment Agency in relation to this vacancy.