Inbound Sales Representative

Drive revenue growth and increase market share by building strong, long-term relationships with new and existing clients. Act as a brand ambassador by delivering tailored product solutions and providing market insights to support business strategy.

Key Responsibilities

• Relationship Management: Build and maintain strong client relationships using a consultative sales approach to secure repeat business and customer loyalty.
• Business Development: Identify and convert new business opportunities to expand the company’s footprint.
• Customer Advisory: Guide clients in selecting the most suitable products based on their needs.
• Market Intelligence: Gather and report insights on competitors, customer needs, and market trends.
• Collaboration: Work closely with marketing to align on campaigns and promotional activities.
• Continuous Improvement: Stay up to date with industry trends, products, and sales techniques to enhance performance.

Key Skills & Competencies

• Strong communication, negotiation, and interpersonal skills
• Ability to build trust and long-term relationships
• High level of resilience and ability to perform in a fast-paced, high-pressure environment
• Strong attention to detail and administrative accuracy
• Self-motivated with the ability to work independently
• High emotional intelligence and team-oriented mindset

Qualifications & Experience

• Matric (Grade 12) required; diploma or degree in Sales, Marketing, or Business preferred
• Minimum 3 years’ experience in sales (FMCG or related industry advantageous)
• Valid driver’s licence and willingness to travel

Success Factors

• Consistently achieving sales targets
• Growing customer base and retention
• Maintaining high levels of customer satisfaction
• Providing valuable market insights to support business decisions