Marketplace Account Manager

• Managed client relationships and acted as the primary point of contact for advertising accounts.
• Drove adoption, retention, and growth of a digital advertising platform among business customers.
• Analyzed campaign performance, sales metrics, and advertising data to identify trends and improvement opportunities.
• Developed strategic media plans and recommended advertising solutions to maximize client ROI.
• Identified upselling and cross-selling opportunities to grow account revenue.
• Coordinated campaign delivery by working with design, marketing, commercial, and operational teams.
• Managed campaign scheduling, execution, performance tracking, and reporting.
• Oversaw billing and payment processes to ensure timely and accurate invoicing.
• Developed promotional content, case studies, and educational materials to support platform adoption.
• Supported account management teams with advertising strategy, client engagement, and issue resolution.
• Gathered customer feedback and collaborated with product and technical teams to improve platform functionality and user experience.
• Facilitated training sessions, webinars, and client education initiatives focused on advertising performance and best practices.
• Implemented new client acquisition and retention strategies to drive business growth.

Salt is acting as an Employment Agency in relation to this vacancy.