Renewal Account Manager – Marketing Digital Solutions

Salt is excited to be partnering with world’s most innovative global technology brands that help many organisation’s maximise the value of their digital experience investment.

We are urgently recruiting a highly motivated and passionate Enterprise Renewals Account Manager. This is far more than a renewals role. It’s a strategic customer-facing position where you will become a trusted advisor, driving customer retention, identifying growth opportunities and helping enterprise organisations get the most of digital solutions.

You’ll be joining a company consistently recognised as one of the world’s Best Places to Work, where innovation, collaboration and career development are genuinely part of the culture.

The Opportunity!

This is a highly consultative commercial role where customer engagement and strategic thinking are just as important as achieving revenue targets.

What you will be doing!

• You will be managing a portfolio of Enterprise customers, owning the renewal lifecycle before contract expiry through to successful renewal
• Working closely with Sales, Customer Success, Finance, Legal and Operations, you’ll proactively reduce renewal risk, strengthen customer relationships and uncover opportunities for expansion
• Deliver value-led commercial conversations that drive customer retention.
• Identify renewal risks early and develop proactive retention strategies.
• Negotiate commercial agreements and overcome complex objections.
• Maintain accurate forecasting, pipeline management and CRM data.
• Identify opportunities for account growth and expansion.
• Consistently achieve renewal, retention and revenue targets.

What we are looking for!

• 3+ years’ experience in Enterprise Renewals, Account Management, Customer Success, Technology Sales or SaaS Sales.
• Desirable to have experience with Saas, Martech, Digital Experience Platforms or Enterprise Software.
• A consultative and commercially focused approach to customer engagement.
• Outstanding communication, negotiation and stakeholder management skills.
• Experience managing sales pipelines and CRM platforms such as Salesforce, Microsoft Dynamics or SAP.
• Great ability to influence senior decision-makers.

Why you will love this role!

· Join one of the world’s most respected technology companies.

· Initially a 12 month max term contract – $130 -$136K + super + 20% bonus paid quarterly

· Exceptional learning, development and career progression

· Be part of an inclusive, collaborative and high-performing culture.

· Hybrid working, outstanding client that celebrates and rewards

If you’re passionate about customer success, account manager, tech & SaaS sales with knowledge & experience and passion with digital marketing solutions, we would love to hear from you! .

Apply now or contact Toni at Salt for a confidential discussion (0429841882).

We’re proud to have won the Best Mid-Sized Recruitment Company to Work For at the 2023 TIARA Recruitment Awards, and to have been finalists, for the second year in a row, in the Client Service and Recruitment Leader of the Year categories! At Salt, our mission is Creating Futures by putting our clients, candidates, partners, and team members at the heart of everything we do. We extend our sincere appreciation to everyone who has contributed to our continued success.

Salt acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of country and culture. We pay our respects to all First Nations Australians and their Elders past and present.