Upload your CV
Upload your CV to our database.
Please let us know where you are, or where you would like to be in the world so we can point you in the right direction.
See available jobs in Account Management & Customer Success Jobs
That job has expired. Here are some similar roles:
Supplier Onboarding Associate
We've partnered with a fast-growing global tech platform on a mission to redefine premium travel and lifestyle experiences through seamless, customer-first digital solutions. They're now hiring for a Supplier Onboarding…
£30000.00 - £35000.00 per annumFSI – Account Manager
Enterprise Account Manager - FSI FocusLocation: London (Hybrid) Availability: Immediate Overview A commercially driven Account Manager with over five years of experience in B2B technology sales, specialising in large enterprise…
Senior Talent Sourcing Partner – 6 Month Contract
Are you a proactive and results-oriented talent hunter who thrives in a collaborative team environment? Do you get energized by uncovering hidden gems and building connections that fuel our company's…
£70 - £75.00 per hourPartner Manager
Senior Partner Manager - Cybersecurity Location: Stoke-on-Trent (Hybrid) Division: Enterprise IT & Cybersecurity Solutions Department: Channel & Partner Management Reports to: Head of Cybersecurity OverviewWe are seeking a highly motivated…
Up to £35000.00 per annum + + £15,000Customer Success Manager – InsurTech
Account Management & Customer Success Jobs
Customer Success Manager – InsurTech
The Company
A FinTech SaaS platform who are reinventing and disrupting the complex commercial insurance market thanks to their digital transformation insurance platform. Founded in the UK with excellent financial backing and at a pivotal early stage in their growth, the organisation has ambitious plans to scale the team, driven by continued success in new customer growth and high levels of interest in their solution.
The Role
A fantastic opportunity has arisen to join the team as a Customer Success Manager. A key role in their client team, the CSM will work closely with new customers to enable them with the successful adoption of the platform:
- Build and maintain great relationships with customers in order to understand (or pre-empt) their needs and challenges in order to provide strategic value-add solutions
- Influence future lifetime value through increased product adoption, customer satisfaction and overall health scores
- Consult with customers to define implementation plans, working closely with multiple internal and external stakeholder to define requirements
- Partner will different teams (Sales, Engineering, Finance, Legal,) to ensure an excellent customer experience and, where appropriate, add value in supporting business development and sales opportunities
About You
- Previous experience in a customer success or client success role with some knowledge of the speciality insurance industry (Lloyd’s market), most likely having worked within a fintech, regtech or consulting environment
- Your previous experience has given you a good understanding of how technology can be used to solve problems and create value within commercial insurance
- An excellent communicator who naturally builds long-term relationships with stakeholders at all different levels
- Passionate about customer success: strategic & analytical whilst being customer-centric in everything you do
- A desire to join an early stage FinTech start-up in a role with an opportunity for significant personal growth and career development
Job Information
Job Reference: JO-2106-201422
Salary:
Salary per: annum
Job Duration:
Job Start Date: ASAP
Job Industries: Account Management & Customer Success Jobs
Job Locations: Greater London
Job Types: Permanent
Job Skills: Client Success, Customer Success, Fintech, insurtech, SAAS