Business Development Manager

Overview

This field-based Business Development Manager role focuses on managing relationships and driving sales growth for a leading technology brand across a defined customer base. Success in this role is achieved through promoting the brand’s products, services, and value proposition in collaboration with internal sales teams and business unit leaders.

Key Responsibilities

• Develop and grow business opportunities within an existing customer base.
• Identify and engage new customers, aiming to expand market reach and increase customer breadth.
• Build and maintain professional relationships with key decision-makers to ensure long-term satisfaction and preference for the organisation as a preferred supplier.
• Deliver internal and external training and development activities.
• Manage the full sales cycle from initial engagement to order fulfilment (when required).
• Plan and support promotional initiatives and participate in relevant exhibitions and events.
• Foster strong partnerships with the brand and align stakeholder efforts to deliver a unified customer experience.
• Collaborate with internal departments (finance, operations, customer service, supply chain, sales management) to achieve business goals within customer parameters.
• Conduct regular business reviews with customers, vendor representatives, and internal teams to monitor performance, resolve issues, and plan strategic actions.
• Provide clear and actionable meeting reports and follow-ups.
• Present at quarterly business reviews when needed.
• Use internal systems for performance tracking and reporting, and communicate insights clearly to various stakeholders.

Essential Requirements

• Proven ability to meet or exceed targets related to gross profit, revenue, and margin.
• Strong communication skills, including effective listening and rapport building across diverse audiences.
• Confident sales skills, capable of engaging with individuals across multiple levels of seniority.
• Proficient in delivering presentations and using tools like PowerPoint.
• IT literate and adaptable to new systems.
• Effective planning and prioritisation skills.
• Comfortable operating at senior customer levels to identify and maximise opportunities.

Ideal Requirements

• Previous experience in an external, customer-facing role.
• Experience in developing business plans that align customer, company, and vendor goals.
• Strategic thinker with demonstrated strategic execution.
• Ability to coordinate across multiple internal departments and support functions.

*Rates depend on experience and client requirements