ServiceNow Project Manager (Techno-Functional)

You must be immediately available

Overview

A leading global IT services and consulting organisation is seeking a ServiceNow Project Manager with strong technical experience to lead large-scale ServiceNow implementations across enterprise clients in Saudi Arabia.

This role requires a hands-on Project Manager who can bridge the gap between business stakeholders and technical delivery teams, ensuring successful end-to-end programme execution.

Key Responsibilities:

• Lead end-to-end delivery of ServiceNow programmes (greenfield and transformation initiatives)
• Manage project scope, timelines, budget, and resources across multiple workstreams
• Act as the primary client-facing point of contact, engaging with senior stakeholders
• Drive governance, reporting, and risk management across the programme lifecycle
• Work closely with architects and developers to review technical designs and ensure best practices
• Support solutioning and pre-sales activities where required
• Ensure alignment with ServiceNow platform standards, architecture, and roadmap
• Coordinate across onshore, nearshore, and offshore teams
• Oversee UAT, go-live, and hypercare phases

Required Experience:

• 10+ years of experience in IT Project/Programme Management
• 5+ years delivering ServiceNow implementations
• Proven experience managing large enterprise or government projects
• Strong exposure to Agile, Waterfall, or hybrid delivery models
• Experience working within global system integrators or consulting environments
• Prior experience working in the Middle East (Saudi preferred)

Salt is acting as an Employment Agency in relation to this vacancy.