ICT Business Analyst

The Job Description and Person Spec used may refer to the role being a Project Manager, a small amount of Project Management may be required but the main function of this role is as an ICT Business Analyst, working in the Digital specialism.

JOB PURPOSE: To manage, develop and implement and maintain a range of information and communications technology (ICT) policies, processes, projects, products and services for the Council in accordance with the Corporate Plan and ICT investment strategy and delivery programme. To ensure delivery meets the requirements of the business and complies with appropriate professional, technical and national standards.

PRINCIPAL RESPONSIBILITIES:

Define, manage, assess, estimate and document the execution of one or more complex projects or work streams in accordance with appropriate policies and processes, scrutinizing all activities against plan, providing regular and accurate financial and technical progress reports to senior managers, clients, users, suppliers and colleagues in order to deliver a quality product or service within agreed resources, timescales and other business constraints including budgets.

Take professional responsibility for the full range of technical and supplier relationship management aspects of systems, products, services or infrastructure specification, capacity planning, strategic and operational design, policy and process definition, development, procurement, implementation, hand over and support in order to deliver effective business solutions that meet the needs of the clients and their users and comply with appropriate professional, technical and national standards.

Lead, manage and motivate large project teams in a matrix management environment influencing, negotiating and providing technical advice and expertise to clients, external partners, contractors and colleagues, undertaking appraisals and taking responsibility for mentoring staff, in order to encourage the development of their skills and expertise, and to broaden and increase both business and technical knowledge to ensure that best practice and specialist skills are shared and effective relationships are built and maintained.

Contribute to the development, understanding and support of a diverse range of strategies, standards and policies, including selection and tailoring of techniques and contributing to local working practices, by agreeing priorities, procuring resources and monitoring performance in support of the corporate, departmental, partnership and national objectives.

Propose evaluate and make recommendations combining technical limitations and knowledge of the business with operational realities in order to provide practical and innovative technical and business solutions for new or improved: products, services, infrastructure, tools, methodologies, policies or standards.

Plan, prepare and conduct meetings, workshops, training sessions and presentations for a wide variety of technical and non-technical audiences of all levels, including senior management and members, in order to communicate and validate business requirements, standards compliance, negotiate and collaborate with other technical and business professionals in order to match business solutions, develop policies, define education and communication needs and spread business/technical knowledge.

Manage and develop risk management strategies within the context of the work of the department and its partners to reflect the changing nature of ICT and ensure appropriate levels of business continuity for critical front line services, enabling the Authority to meet statutory and service obligations.

Ensure that all work is carried out and documented using appropriate standards and methods and that all docu mentation is regularly reviewed to enable policies, products and services to be operated and maintained efficiently.