Social Care Digital Transformation Business Analyst

We are seeking a skilled and motivated Business Analyst (BA) to join our Digital Transformation programme, focusing on the analysis and enhancement of current and proposed business processes, with a particular emphasis on leveraging digital technology and tools.

The role is crucial in supporting early-stage project opportunities by conducting background analysis and gathering requirements. The BA will play a key role in ensuring business processes are optimised and aligned with organisational goals by working closely with stakeholders to develop project business cases and charters.

What you will be doing:

• Collaborating with key stakeholders (Project Managers, Senior Management, Project Sponsors) to define and document project scope and support the development of project metrics and KPIs.
• Providing a comprehensive understanding of how projects and associated processes interact with ongoing programs.
• Conducting detailed current state analysis of business systems and processes.
• Partnering with the PMO to establish and maintain communication schedules that keep stakeholders updated on programme and project progress. Working closely with the PMO to align business objectives
• Evaluating project outcomes against the initial planning phase and make recommendations

What you will need:

• 5 years of demonstrable business analysis experience.
• Experience in Social Care or Healthcare sectors.
• Workstreams and articulating complex processes and solutions.
• High level of technical expertise in a BA role with a strong background in IT projects (e.g., data warehousing/system integration/configuration)
• Appropriate BA certifications (e.g., Agile, Lean 6 Sigma) or equivalent experience
• Understanding of IT solution design, including user experience (UX).
• Familiarity with rostering, people management systems, and finance systems
• Ability to identify strategic solutions and engage with stakeholders effectively
• Expertise in mapping business processes and identifying improvement opportunities.
• Proficiency in Power BI and reporting tools.
• Technical proficiency in M365 tools.